We specialize in emergency fire, water and smoke damage response as well as complete reconstruction services. A locally owned family business, our goal is to provide you with the special attention that you need. Serving Richmond and its surrounding areas, VRS’s name is synonymous with quality workmanship and uncompromised service. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Fire damage restoration (251)
Water damage restoration (251)
Storm damage restoration (250)
Tree damage restoration (250)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Virginia Restoration Services relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Virginia Restoration Services in Richmond, VA; Midlothian, VA; Chesterfield, VA; Henrico, VA; Chester, VA; Colonial Heights, VA; Glen Allen, VA; N. Chesterfield, VA; Powhatan, VA; Petersburg, VA; and 22 other cities in Virginia.
In this report, Virginia Restoration Services has published a summary of the customer feedback they've received since they joined GuildQuality in February 2013. In that time, 143 out of 286 customers (50%) responded to a GuildQuality satisfaction survey, with the most recent response in December 2017.
If you are a Virginia Restoration Services customer, and if Virginia Restoration Services completed work for you after February of 2013 but you haven't yet received a survey, please let us know.
Virginia Restoration Services is a candidate for a 2018 Guildmaster Award.
The Guildmaster Awards recognize exemplary service among home builders, remodelers,
developers, and home services contractors.
to review this year's qualifications.
To be eligible for consideration, Virginia Restoration Services must survey all of their customers.
If you are a recent customer of Virginia Restoration Services and have not yet received a customer satisfaction survey, please let us know. We need your feedback in order to conduct a thorough review of Virginia Restoration Services's application.
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