We specialize in emergency fire, water and smoke damage response as well as complete reconstruction services. A locally owned family business, our goal is to provide you with the special attention that you need. Serving Richmond and its surrounding areas, VRS’s name is synonymous with quality workmanship and uncompromised service. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Fire damage restoration (373)
Water damage restoration (373)
Storm damage restoration (372)
Tree damage restoration (372)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Virginia Restoration Services relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Virginia Restoration Services in Richmond, VA; Midlothian, VA; Chesterfield, VA; Henrico, VA; Chester, VA; Glen Allen, VA; Petersburg, VA; Moseley, VA; Powhatan, VA; Colonial Heights, VA; and 26 other cities in Virginia.
In this report, Virginia Restoration Services has published a summary of the customer feedback they've received since they joined GuildQuality in February 2013. In that time, 195 out of 407 customers (48%) responded to a GuildQuality satisfaction survey, with the most recent response in September 2018.
If you are a Virginia Restoration Services customer, and if Virginia Restoration Services completed work for you after February of 2013 but you haven't yet received a survey, please let us know.
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