Universal Windows Direct began in 2002 with William Barr and Michael Strmac who had nothing more than a 350 square foot office in Cleveland, and has since expanded into the nation’s top 20th home remodeling company. Universal Windows Direct first expanded into Indianapolis in 2015, seeking to bring all the culture, quality, and values established in Cleveland down to customers in the Indianapolis area. Universal Windows Direct of Indianapolis continues to provide customers in the Indianapolis area with the best products and absolute best prices on the market. Universal Windows Direct is your premiere location in Indianapolis for replacement windows, entry doors, and vinyl siding.
Window & door replacement (1442)
Gutter installation (6)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Universal Windows Direct of Indianapolis relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Universal Windows Direct of Indianapolis in Indianapolis, IN; Greenwood, IN; Anderson, IN; Fishers, IN; Carmel, IN; Greenfield, IN; Noblesville, IN; Kokomo, IN; Columbus, IN; Westfield, IN; and 159 other cities in Indiana and Ohio.
In this report, Universal Windows Direct of Indianapolis has published a summary of the customer feedback they've received since they joined GuildQuality in May 2016. In that time, 520 out of 2,016 customers (26%) responded to a GuildQuality satisfaction survey, with the most recent response in December 2019.
Universal Windows Direct of Indianapolis surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Universal Windows Direct of Indianapolis customer, and if Universal Windows Direct of Indianapolis completed work for you after May of 2016 but you haven't yet received a survey, please let us know.
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