Huge Scam Universal Solar ....they drilled holes into my roof right through my ceiling....had tar dripping through into my home...complete hack job.... they told me I would reduce my bill to $12 a month with NVEN....I keep my temp average at 78*....I'm getting a bill from NV Energy for $147 and I'm also paying for the solar system at about $200 a month...this is not what they promised....if they had been honest with me upfront I would have never bought the system....I was told by Vito the salesman that it would take a few months to build up credits but in that time they had a payment grace period so it would all even out.....oh what a lie....if I knew the truth they would have never gotten the sale and that folks is why they lie to you...now Universal solar is telling me it takes a year to build up the credits, which is actually 1and 1/2 years....I totally got scammed and now am paying double electricity bills...this will happen to you too if you do business with them...LET THE BUYER BEWARE

Now it's really screwed me from selling my house...does not add value or make it easier to sell....they just all out lied to get the sale


I talked to Eugene at Universal Solar and he interrupted me and talked over me and claimed I was extorting them....YOU KNOW THEY ARE A SCAM when they place the burden of their scam on you…..BUYER BEWARE

Getting ready for our second summer with our solar panels and sky high power bills aren't a worry anymore.

I am paying more now for my electricity than before I got the solar panels..

I received friendly and efficient response to all my questions during and after installation. We are very proud and satisfied with our product. Thanks

Works with military to get loan and a discount on installation

If you choose Universal Solar Direct Las Vegas, you become family. They'll even tell you so.Every team member goes above and beyond to get the job done right. It's a big purchase and you will be treated with courtesy, respect and professionalism every step of the way and beyond. You can't go wrong!!

It has been nearly two years since our solar generating system was installed by USD. In that time it has performed flawlessly, and we have a stack of NV Energy bills for $0 to show for it. We're now considering adding battery storage to our system, and going off-grid entirely. Solar rocks!

Areas Of Satisfaction

Areas Of Satisfaction - Quality and clarity of initial presentation of USD's proposal.Rapidity of system installation.Satisfaction re: my system's upfront cost -- USD's proposal was considerably more economical than one I received from SunRun several months earlier.Whereas SunRun's design could not place all requisite solar panels on the flat part of our roof (six of fourteen panels would have been installed on our garage's tile roof), USD was able to place all fourteen panels on the flat portion.

Recognized Excellence

Recognized Excellence - Your entire crew!

Still a great product that is efficient in working well, but it would be nice to have an annual check of equipment from Universal. Part of the reason I selected your company was your monitoring and promise to repair any bad cell. Also there was to be credits for use and the green leafs. Where are the solar credits I was supposed to receive? For this reason - service after sale I have downgraded to 4 stars.

We are incredibly happy with the work they performed. Not only did they do solar instal, but also new windows. AMAzing work, looks great and works better than expected.

People should take more advantage of it. It's a good system and it saves you money. It saves you money if you sell the house. It gives you money back monthly. It's much better purchasing it than leasing it.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with Eugene because he was good to deal with. He was a very nice person. He explained everything in layman's terms, and that helped quite a bit working with him.

They were very professional and they went out of their to help me out to meet my needs.

Areas Of Satisfaction

Areas Of Satisfaction - I was satisfied with the quality and with how they helped with the financing.

Eugene has always answered our questions quickly and professionally.

Recognized Excellence

Recognized Excellence - I would like to recognize the salesperson for his exceptional service. He was knowledgeable and was able to put the system together and knew how many panels I would need.

By far the best experience of customer service I have had in YEARS!!!!!

It exceeded our expectations!

The solar panels were great and everything was awesome. What isn't awesome is that afterwards they call me multiple times per week trying to sell me windows now too. Even after I've said no thank you multiple times. I've actually had to block their number just to stop getting sales calls. I would rather have spent more with a different company if it meant not getting all the annoying follow-up sales calls. The panels, install, everything was great. The conduct afterwards is what would make me second guess my decision to do business with them again.

I already have.

We made a good decision going with Universal Solar Direct. We received great service at a great price.

The Universal Solar Direct experience was very professional from start to finish.

I already have.

Excellent experience.

Universal Solar Direct is an amazing company. If you are going to get solar I highly recommend using these guys, for they are honest, reliable & most of all dependable.SheilaNorth Las Vegas, NV

Amazing group of dedicated professionals

Additional Comments

Additional Comments - We are very satisfied with the solar.

So happy with Universal Solar they made my solar possible where others failed. Very professional and knowledgeable.

Areas Of Satisfaction

Areas Of Satisfaction - Professionalism and knowledge