T.W. Ellis LLC was established in March of 2002 by Tim and Barry Ellis and continues to be a family owned and operated company. We are a customer service oriented company, and believe in the commitment to communication, Industry certification, continuing education, and quality craftsmanship. You can depend on us to exceed your expectations for your project. We have an experienced team, consisting of seasoned employees and a select list of proven trade contractors that have been a part of our team since our doors opened. This ensures our clients that all of our projects are built with quality, pride, on schedule, and budget. Since its establishment, the company has successfully designed and built over 1000 distinct & award winning projects remodeling and renovation projects, proving our relevance and sustainability in the industry. T.W. Ellis LLC is proud to have remodeling projects and a custom home built to the National Green Building Standard.
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Design build remodel (142)
Kitchen remodel (137)
Bathroom remodel (136)
New home (135)
Basement remodel (1)
Commercial construction (1)
Screen porch (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, T.W. Ellis relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of T.W. Ellis in Havre De Grace, MD; Bel Air, MD; Baltimore, MD; Ellicott City, MD; Fallston, MD; Westminster, MD; Forest Hill, MD; Churchville, MD; Towson, MD; Millersville, MD; and 37 other cities in Maryland, Maine and Pennsylvania.
In this report, T.W. Ellis has published a summary of the customer feedback they've received since they joined GuildQuality in June 2015. In that time, 79 out of 144 customers (55%) responded to a GuildQuality satisfaction survey, with the most recent response in November 2017.
T.W. Ellis surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a T.W. Ellis customer, and if T.W. Ellis completed work for you after June of 2015 but you haven't yet received a survey, please let us know.
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