I do not recommend the salesperson who was with me, Melissa. When I asked for upgrades, I paid more than required without getting the upgrade. I asked for an extended closed in patio, but I didn't get extended, I just got a closed patio. She charged me $6,000 for something I didn't get. I asked for the extended patio, but it is just a normal patio. She stated that I signed the papers, but it was her responsibility to do the upgrades in the papers. I can't go word for word over the papers to see if my requests were put in the papers. I called her to do the changes before everything was completed, and she said she couldn't do them. Now I have to get the extended patio done with my own people.
I love the floor plans of smith douglas homes and the higher than average ceilings. the master bedrooms are a bit over large and closets, other than master are smaller than average.
Everything as described ahead of schedule!
The ease of the transaction and the various models available at marketable price points were good.
I enjoy the home they built for us. I think they did a pretty fair job on it for a pretty fair price, for the area, II suppose. So far, I have not had any major problems with it, just a couple of minor and they fixed them right off the bat. The construction superintendent, Kenny, has been wonderful tot work with. I am pleased.
I have already recommended someone to Smith Douglas Homes!
It was a smooth process, and I was very content with how my home turned out and everyone that I worked with.
I would definitely refer everyone to Smith Douglas Homes. The builders are just phenomenal and the whole process that occurs during the construction is top-notch from beginning to end. I like that they kept me updated through status reports of the construction process. That was awesome to know and to be able to see the status instead of having to bug them about it. Everyone has been professional to work with. The sales specialist Stacy Dunlap is phenomenal. Mr. Lipscomb who was the project manager was professional as well. I can't say enough about the quality home they provided and for the price they set, it cannot be beat. The models to choose from are great, they have an array of them, which was very impressive. You will definitely get a high quality built home for the price, which is true to their slogan.
I have an I will recommend Smith Douglas as a good builder, and they stand behind their work. Satisfaction guaranteed!
Since signing a contract with Smith Douglas last August, I have been absolutely delighted with the professionalism, workmanship, and caliber of this builder’s team. When I first moved to Georgia in 2022, I purchased a new construction house from a different builder. The experience was disheartening from the beginning and continued to deteriorate after moving in. Trying to have poor workmanship corrections completed became a full-time job. I was so soured by this experience, I decided to sell that house and relocate. After exploring more than 100 communities, I signed a contract with Smith Douglas in Cartersville and I haven’t looked back. Every part of this purchase experience has been great!
Smith Douglas Homes provided us with a beautiful home within our budget. We recently downsized after becoming empty nesters and love our spacious townhome!
I am going to refer everyone I know looking for a new home to Smith Douglas!
Great communication and very friendly
If I had to do this again I wouldn’t change anything. I would definitely recommend smith Douglas to all my friends and family
I found them to be friendly and efficient with their service.
They helped us through every step and told us what everything was going to be. It was our first time buying a home and Tracey was awesome.
I felt the service was good. I had an experience with the builder because I moved into an area that was quite a bit away from the city of Atlanta. I was initially told I would be able to have my refrigerator delivered to me. Then I was told it was too far. So I ended up having to have it delivered here. As a very nice gesture, the builder was here and helped get my refrigerator put into my home. I thought he went above and beyond anything he had to do. His first name was Jason. I don't know his last name. He assisted me with having an appliance put in my home, and you know it was not something he had to do, but he did it. There was no additional charge. I was very grateful for him taking the time to do that.
Good house quality, and value.
I had friends that had built new homes before and had run into problems along the way, so I kept waiting for a problem to pop up at some point in the process. But it was insanely easy to work with Smith Douglas, I was very happy and absolutely love my home.
The few things that needed attention got properly repaired by very competent people.
Natalia was fantastic to work with and made the whole process effortless. We liked the layout of the home, and the choice of colors and textures. The home was beautifully designed and crafted with care.
5 stars!😊
We have had a good experience with Smith and Douglas homes
Smith Douglas constantly reminded me that they are a “production builder“. The impression I got is in the world of good, better, best they strive to be in the better category.
The home I live in is very well built and beautiful.