Ross Painting is a distinguished and growing, San Rafael based, painting company that provides a very high level of service and best quality finishes, resulting in excellent value to our clients.. Ross Painting has been it services to Marin County and the greater San Francisco Bay Area since 1986. Family owned and operated, we are a large enough painting company to take on any type and size of project, yet small enough to provide outstanding personal service. We work with many of the Bay Area's best builders and we have never stopped serving homeowners for their repaint needs; the market we started in nearly 30-years ago. Ross Painting typically has a painting staff of 24 painters, which may rise to over 30-painters during the year, and a field supervisor, moving from job to job ensuring quality and performance, In the office there is Dan Ross, CEO & owner, Chris Brown, estimator and operations manager, Margaret Ropers, office manager and Jesus Martinez, office assistant.
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Exterior painting (106)
Interior painting (84)
Drywall repair (55)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Ross Painting relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Ross Painting in San Rafael, CA; San Francisco, CA; Mill Valley, CA; Sausalito, CA; Novato, CA; Napa, CA; San Anselmo, CA; Tiburon, CA; Corte Madera, CA; Sonoma, CA; and 18 other cities in California, Connecticut and New Jersey.
In this report, Ross Painting has published a summary of the customer feedback they've received since they joined GuildQuality in May 2015. In that time, 65 out of 127 customers (51%) responded to a GuildQuality satisfaction survey, with the most recent response in June 2018.
Ross Painting surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Ross Painting customer, and if Ross Painting completed work for you after May of 2015 but you haven't yet received a survey, please let us know.
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