Pulling from leadership throughout the new home industry, Rocklyn Homes has assembled an award winning management team with over one hundred years of combined experience. From building on the expertise of leaders in the building sciences to top residential designers to joining with those individuals who have excelled in achieving top honors in customer care, Rocklyn has created a winning formula for building the best designed home at the greatest value in the best locations, all while ensuring the home is built of the utmost quality and you, the homeowner, is completely satisfied. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
New home (2164)
Home for sale (2162)
Custom home (2161)
Kitchen remodel (2)
Bathroom remodel (1)
Exterior painting (1)
Green building & remodeling (1)
Replacement roof (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Rocklyn Homes relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Rocklyn Homes in Lawrenceville, GA; Buford, GA; Lithonia, GA; Snellville, GA; Smyrna, GA; Fairburn, GA; Lilburn, GA; Suwanee, GA; Decatur, GA; Norcross, GA; and 42 other cities in Georgia, Florida and Idaho.
In this report, Rocklyn Homes has published a summary of the customer feedback they've received since they joined GuildQuality in April 2012. In that time, 1,808 out of 3,197 customers (57%) responded to a GuildQuality satisfaction survey, with the most recent response in July 2018.
If you are a Rocklyn Homes customer, and if Rocklyn Homes completed work for you after April of 2012 but you haven't yet received a survey, please let us know.
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