RisherMartin is a highly efficient, systems driven Austin, Texas-based custom home building and remodeling firm focused on customer service and quality craftsmanship. We listen intently, document relentlessly, set customer expectations clearly, communicate effectively, and deliver accordingly. These core principals coupled with our many years of building and remodeling experience have allowed us to create a structure for managing complicated projects for demanding clientele. Our goal is to bring clarity to the sometimes challenging remodeling and custom home building process. RisherMartin’s proven systems for Pre-Construction Services, Renovations, Additions, and Custom Homes and have simplified and added structure to this often fragmented industry resulting in less stress, less time, less money, and more fun. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Whole house remodel (62)
Custom home (57)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, RisherMartin Fine Homes relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of RisherMartin Fine Homes in Austin, TX; Lakeway, TX; and West Lake Hills, TX.
In this report, RisherMartin Fine Homes has published a summary of the customer feedback they've received since they joined GuildQuality in April 2014. In that time, 39 out of 45 customers (87%) responded to a GuildQuality satisfaction survey, with the most recent response in October 2017.
RisherMartin Fine Homes surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a RisherMartin Fine Homes customer, and if RisherMartin Fine Homes completed work for you after April of 2014 but you haven't yet received a survey, please let us know.
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