Whether you are looking to update a bathroom, makeover a kitchen, or redesign the whole house, you want to know everything will go as planned. We are a full-service remodeling contractor who can handle every aspect of your project management, so you don’t have to worry about the details.
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Bathroom remodel (54)
Kitchen remodel (53)
Living room remodel (46)
Whole house remodel (42)
Windows & doors (3)
Bedroom remodel (2)
Home office remodel (2)
Basement remodel (1)
Design build remodel (1)
Dining room (1)
Master bathroom (1)
Master bedroom (1)
Pool house remodel (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, RIGGS & MARTIN relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of RIGGS & MARTIN in Portland, OR; Beaverton, OR; Milwaukie, OR; Tigard, OR; Happy Valley, OR; Hillsboro, OR; Aloha, OR; Oregon City, OR; Sherwood, OR; Clackamas, OR; and 2 other cities in Oregon.
In this report, RIGGS & MARTIN has published a summary of the customer feedback they've received since they joined GuildQuality in October 2015. In that time, 47 out of 62 customers (76%) responded to a GuildQuality satisfaction survey, with the most recent response in January 2018.
RIGGS & MARTIN surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a RIGGS & MARTIN customer, and if RIGGS & MARTIN completed work for you after October of 2015 but you haven't yet received a survey, please let us know.
RIGGS & MARTIN is a candidate for a 2018 Guildmaster Award.
The Guildmaster Awards recognize exemplary service among home builders, remodelers,
developers, and home services contractors.
to review this year's qualifications.
To be eligible for consideration, RIGGS & MARTIN must survey all of their customers, with the following exceptions: Maintenance, repair and replacement projects..
If you are a recent customer of RIGGS & MARTIN and have not yet received a customer satisfaction survey, please let us know. We need your feedback in order to conduct a thorough review of RIGGS & MARTIN's application.
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