Ridge Valley was professional and timely with their communication and install.
We are enjoying our new roof! Ridge Valley Exteriors is a great company to work with! They made sure we got what we wanted in a timely manner. They communicated with us through the whole project.
Beautiful new roof completed on time by courteous professionals. I was not on site during the process but received daily texts, calls or photos with updates on progress. I recommend them without hesitation.
Professional, showed up on time, completed the job inside of how long they said it would take. Cleaned up. It was like they weren’t even there. I would highly recommend using these guys.
One of few contractors that I could recommend!
I have had a problem communicating with them and would like more information.
They are very cooperative. We will not know if the actual work is satisfactory until rainy season, so we cannot really evaluate anything.
I would not hesitate to recommend this company. They did an excellent job on the original installation and they returned and repaired a leak we experienced several years later.
Ridge Valley Exteriors did a great job. They were on and off the job very quickly.
Extremely organized and professional company. Return calls always in a timely manner, I highly recommend this company!!
Derric and his team are true professionals! Courtney and Gigi in the office kept me well informed. If a problem came up, Derric was quick to call us and get it rectified. He even sent a crew out a few days before the hurricane to have soffits installed on our new addition so we wouldn’t have any damage!! This is a great company who cares about their clients. They also donate a portion of their profits to St Jude, which is an amazing cause! Thank you, so much, Derric and Ridge Valley for a great roofing experience!!!!
Without hesitation.
I feel your employee Gigi Courtney Bobby and Steve. Went out of there was to satisfy me Steve even rehung a picture for me
I thought they were good to work with. They had a problem, and they were receptive and friendly to solving the problem.
They are very good and easy to work with.
After the hurricane a neighbor recommended ridge valley. I was in contact with Keenan Sampson who quickly responded and came to the property. He provided a thorough report with numerous pictures which was good as we weren’t in the home at the time. He was very helpful and always available for questions and keeping informed.we were never pressured to commit or to request payments as we had insurance claim.
We always felt comfortable with the way he handled the project
Derric Stull was super responsive, very knowledgeable and went above and beyond to get our roof inspected ASAP after the hurricane. We are very happy with with the high quality roof replacement and the professionalism of the entire team.
Please resend this to me when the job is actually completed....still waiting for workshop roof to be replaced. I have recommended you to 2 others.
Very satisfied with all aspects of the project. Once started only took 4 days from tare off to complete reroof
It was very difficult to schedule the job. No single person to talk to. The day of the installation the workers didn't speak English and no one to answer questions. They left behind some unused materials even though I asked that they be removed. My salesman quit and sales manager would not return my calls. Communication is a major problem!
Sales-wonderful. Shortage of flat roofing materials an issue. Workers were very nice and efficient. Finish job took a long time but in the end I was very satisfied.
Everyone at Ridge Valley is TOP notch. David Calderon started the process with professionalism and great communication. VERY responsive. After the job, the company was responsive in sending out someone to inspect some work that I had questions about. Even the billing department, Nancy T, was amazing through the process, helping me with various payment options.
Brandon was very patient and did a wonderful job explaining the process.
The whole experience was poorly executed and communication was non existant.
Communication with me after the contract was signed, was instigated by me. Our tenant let us know when materials were delivered. Repair/replacement dates were changed with no one contacting me—our tenant informed us.