About this company
Residential Renovations
Very few people rise in the morning and proclaim “I’m going to become a business owner today”. Although it didn’t happen overnight, one day I did proclaim it! Why? Because I knew it could be done…Better. Simpler. Kinder. Gentler. Show more
Very few people rise in the morning and proclaim “I’m going to become a business owner today”. Although it didn’t happen overnight, one day I did proclaim it! Why? Because I knew it could be done…Better. Simpler. Kinder. Gentler.
You see, in the 80’s I fell in love with the largest, family-owned remodeling company in Omaha, Nebraska, and began selling siding and windows for them. Back then, it was about high-pressure sales as impersonal telemarketers set appointments and we would deliver long, drawn-out presentations where homeowners would say yes just to get us out of their house! Then those contracts were followed up with sub-contractors doing fly-by-night work. Not the way to do business, and there’s no greater motivator than embarrassment, frustration, and disappointment.
When you know a business can be done differently…exceptionally better…it’s difficult for a high-accountability person to sit back and do nothing about it. So, when I started Residential Renovations in 2008, I was determined our business would be the best in our area. Our name was going to mean something. I never want to walk down the street, run into a customer, and not be thoroughly proud of the work we performed.
What my life experiences taught me was people do not want to be sold to. And I listened. They want to be presented with their options, know the facts, get their questions answered, and be confident they are making an informed decision about their home improvement.
So how do we accomplish this? By un-complicating, the process with our focus being on you, the customer…your needs…your extreme satisfaction, as nothing else matters. This customer focus permeates through our communication and attention to detail, yet our process…is SIMPLE:
S – Solutions-oriented – How can we best serve your needs today?
I – Integrity Always – We welcome you to read our reviews and observe our awards!
M – Material Sourcing – The foundation of a winning remodel begins with using only high-quality products
P – Partnership Approach – Success is cemented by caring for everyone involved – from suppliers to employees
to the families we serve
L – Leverage Resources – Offer financing programs to help you take care of the home of your dreams
E – Experienced Installers – Hiring the best technicians trained to install per manufacturer specifications
We know you have choices for your residential remodeling projects. Our goal is to offer you the BEST possible experience. You can expect us to show up on time, offer short presentations, clearly explain your investment, and when you honor us with your business, you will have roofing, siding, or windows in about a week or two. It’s as simple as that.
My name is Scott Pratt, Sr. My company is Residential Renovations and I take ownership very seriously. If you want to know more, send me a message and you can be confident I’ll reply. We are here for you and proud to be of service. Hide
GuildQuality surveys
Photos 48
Reviews 347
Of 407 respondents, 347 left a reviewRecent reviews
Thomas
The Owner Scott makes promises to fix the issues and then never follows through. I have contacted him many times about the same thing to no avail.
Alice P.
If I hear of someone in need of a renovation project, I will pass on information and recommendation about Residential Renovations.
Seth B.
All the people I met with this company were very nice and knowledgeable about the tasks they were responsible for. I really enjoyed learning a little about what each of them did on the job.
Ed F.
The roof over the family room had extensive water damage from the old skylights. The quote for the repair was received in a timely manner even though a supplier had to be located to costume build the skylights. The water damage from the old skylights was more extensive than anticipated. Additional roofing boards were installed at no additional cost. The new shingles were nicely blended into the old shingles. The work was completed in a timely fashion, but not rushed. I was completely satisfied with the materials, workmanship and service. I would recommend Residential Renovations to anyone requiring repairs to a current roof or needing a new roof. Ed F.
Kathy G.
I had a very good experience working with Residential Renovations. They replaced a majority of my T-11 boards on my condo. The workmanship was very good, and their customer service was excellent.
Donny B.
Forgot to order the trim to go around the door after I asked several times
Rachel F.
Some shingles hit my neighbors house behind me and ripped a hole in her window screen and now she hates me.
Customer in Toledo, OH
Highly recommend Residential Renovations! We have contracted several different renovation projects with Residential Renovations and we could not be more pleased with the attention to detail with every aspect of the projects. I cannot say enough fantastic things about my experience working with everyone at Residential Renovations!
Customer in Norwalk, OH
Job quickly completed
Bill S.
I'm still waiting for someone form the window company to come and fix the big window on the front of the house. Also, for a name of someone to do the drywall finish work on the inside of the bedroom window we had made smaller. Both of these issues were pointed out to Dennis that did the work.
Aaron P.
I was contacted by the quality control representative last week. I told him of my concerns regarding the soffit. I have not been contacted by the company with a solution.
Ron T.
We would highly recommend you for a job well done
Karen J.
Did address slight problems to fix.
Customer in Custar, OH
They did a GREAT job! Came when they said they would and left after cleaning everything up and making sure we were satisfied with the job.
Robert M.
At a later date
Don F.
We signed a sales agreement for a top-of-the-line product (Prodigy) and were willing to pay for that product. Residential Renovations ordered the wrong product, had it delivered and started the job with that product. Fortunately, we noticed their mistake before the product was installed. We were given the option of waiting another four months for Prodigy or accepting the lower quality Monogram product. We chose the Monogram rather than having our house sit for another four months. Residential's mistake cost us what we were promised. We were pleased with the installation and the looks of the Monogram siding, but we would not recommend Residential to other customers based on their initial failure.
Glen C.
I’m not satisfied with some of the gutter work and the panels in the back of my house.
Russell D.
They did very good job. I would recommend them to any one.
Customer in Toledo, OH
We get tons of compliments on the new front of our home from neighbors, it was certainly worth it. The company was efficient and timely, even when the rest of the world was having staffing and materials shortages.
Mike P.
Excellent workmanship. The crew ws friendly and courteous. They left the worksite in excellent condition.
Alma C.
We were totally satisfyed
Klaus C.
Great job the men did there job professionals
Cathy H.
This was not a good experience for us.
Josh S.
They started this project just before this COVID-19 crap started. But they continued to finish the job. They did my windows and siding. I job well done. Just a couple of miscommunications. But at the end all was good.
Diane H.
I have never used this kind of service before, but I am so happy with the workmanship they done onn my home. I would recommend them to anyone.
Reviews of nearby contractors
Review of WindowPRO by Donald H.
I can say that if any one is needing windows replaced I would advised them to see Window Pro before any final decisions were made. There product is superior to anything I seen on the market we are very happy with the results.
Review of Perrino Builders by Mark M.
Can't say enough about Project Manager Lou. He was excellent and kept the project moving along as smoothly as possible. We are very pleased with the end result of our remodel.
Review of Bone Dry Roofing by Chad A.
I would not recommend this company for the Fort Wayne area. Their craftsmanship and customer service leaves a lot to be desired. My shingles have curling and they keep giving me different answers on why it's happening but expect me to pay the remaining balance.
Review of Glass Guru of Grove City by Sharon Y.
Totally satisfied! Installers were friendly and installed my windows perfectly. I would highly recommend.
Nearby answers
Brenda Hinz of Total Quality Construction PRO answered:
Scott Pratt SR of Residential Renovations PRO answered:
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