About this company
Regency DKI
Since its founding in 1991, Regency DKI has developed a reputation as one of the best and most respected disaster clean-up providers in the United States. Whether you are a homeowner, property manager, federal agency, or a facilities manager we can provide you with a superior full-service restoration experience. If you are dealing with a water damage, content damage, or mold damage loss that is big or small, Regency DKI can handle it all. Show more
Since its founding in 1991, Regency DKI has developed a reputation as one of the best and most respected disaster clean-up providers in the United States. Whether you are a homeowner, property manager, federal agency, or a facilities manager we can provide you with a superior full-service restoration experience. If you are dealing with a water damage, content damage, or mold damage loss that is big or small, Regency DKI can handle it all.
Our belief is that a restoration company should provide its customers with superior quality and service, while maintaining the industry’s highest standards. Because of this the Regency DKI team is skilled and trained in all of our fields of service for commercial, residential and multi-family properties.
We pride ourselves on employing some of the finest restorers in our area and also people who will take care of our customers like they are part of their own families. Our goal is to provide expert knowledge and the highest quality of customer service to ensure our customers make informed decisions that they are comfortable with. Our customers also can count on our team of experts to return their property to its pre-loss condition as quickly as possible, so they you can get their lives back to normalcy.
Regency DKI is also a proud Member of Disaster Kleenup International (DKI), North America’s largest disaster restoration contracting organization. Being a DKI member allows us to have full access to cutting-edge technology and provides us with resources to handle any job, no matter how large or complex.
Let the Regency DKI professionals handle your next project with quality, speed and care. Hide
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Customer satisfaction
Of 323 customers surveyed, 124 respondedReviews 97
Of 124 respondents, 97 left a reviewRecent reviews
Anthony C.
They're pretty good.
Giuseppe I.
The service was excellent and they were very professional.
Natale A.
They were very professional and kind. They explained everything well and checked in with me every day. I would highly recommend this company.
Jason H.
Great service and very professional!
Marilyn G.
I had an outstanding experience with Regency DKI in renovating my kitchen after a leak. The project manager was extremely knowledgeable and demonstrated great leadership on organizing the team to accomplish the work on schedule.
Kenneth M.
I have dealt with Regency DKI twice and both times they have met my expectations. I am extremely satisfied.
Essa M.
They finished the project in a timely manner, and they did a perfectly fine job. I am satisfied.
Kim D.
The salesperson who initially evaluated my situation seemed to know what he was talking about. However, after more than two weeks of missing agreed-upon contact and communication dates with no contact initiated by DKI, I went with another contractor altogether. I concluded that the DKI person didn't care, and I needed to work with someone who cared. He did finally attempt to contact me the day after I registered a complaint with my insurance agent. However, by that time I was already working with someone else.
Richard M.
Regency DKI has done a good job so far and has been helpful and has returned my calls when I have had any questions. They are not done yet but so far, so good.
Juanita W.
They were professional, polite, and they do good work.
Eric J.
I enjoyed working with Regency DKI, they were very professional and took care of the leak very quickly.
Darrin L.
All round great company
Stephen H.
Regency DKI was far and away the best service provider that we found.
Sheldon K.
The people were really, really super! Tosh has been so wonderful and George was fantastic! I would recommend them anybody! All of the people were great!
Pamela B.
The last day, they dropped some machines off, and when Tony came to pick them up, he said, "my throat is starting to burn now," so obviously they realize something is there, but for some reason, they are not willing to do what it is going to take to find the problem.
Leah P.
They were very friendly and professional when they came to clean up the water damage in my home.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - I was satisfied with their communication and professionalism.
Recognized Excellence
Recognized Excellence - I would like to recognize Tony. He did a great job of explaining the process.
Barbara S.
My insurance company contracted, this company out but we needed a tarp on our roof and they said they did not do that. So they did not put a tarp on our town house which is what we needed. The technician, was helpful.
Judy W.
Very unprofessional today the least. Company worked directly with the insurance company. Destroyed my property and left a mess. Fell like the insurance company was ripped off. Any call to DRT were answered with an excuse.My Property was destroyed by DRT !!!
Roger W.
A guy named Mike came to my house too go over the plans . He was DUMBER than a box of ROCKS & Was a lot different than Carl B quoted me things that were to be done was deleted by Mike whoever half ass job . I have the check sending it back to get a nother contractor to do the job .Get rid of the Mike Guy he cant even read a blue print.Your LOSS. Roger D Ward 6/13/2019.
Jennifer D.
I am not sure what friends might need it.
Suzan R.
Very professional, always on time, great service
Jennifer L.
William is fantastic, and makes a difficult situation bearable, and everyone seems to care about doing a great job.
Kimberly L.
Regency DKI came out the same that my insurance carrier called them, which was very helpful.
Kenneth H.
They did a good job.
Michael S.
They were efficient, on time, neat and clean.
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