Build well and build beautiful. That is what drives us. For the past ten years, Red House has been creating heirloom quality living spaces for our clients. By combining an old-world ethos of craft and mastery with 21st-century principles of sustainability and livability, Red House produces spaces that are the highest level of quality, beauty and modern efficiency. Stunning detail, top-level professionalism, and through-and-through quality are the hallmarks of Red House. Red House brings the same attention to detail, quality standards, and craftsmanship to each project, whether it’s a full-house renovation, custom kitchen or bath, unique built-ins or we are improving the exterior of your existing home through the installation of a new roof, updated windows or siding.
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Design build remodel (29)
Bathroom remodel (22)
Kitchen remodel (16)
Basement remodel (15)
Exterior remodel (3)
Interior renovation (3)
Whole house remodel (3)
Entry doors (2)
Kitchen cabinetry (2)
Bedroom remodel (1)
Commercial construction (1)
Exterior painting (1)
Exterior upgrades (1)
Front porch (1)
Historic restoration (1)
Master bathroom (1)
Master bedroom (1)
Water damage restoration (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Red House Custom Building relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Red House Custom Building in Providence, RI; Warwick, RI; Newport, RI; Cranston, RI; East Greenwich, RI; Wakefield, RI; Portsmouth, RI; Barrington, RI; Smitthfield, RI; Lincoln, RI; and 11 other cities in Rhode Island and Massachusetts.
In this report, Red House Custom Building has published a summary of the customer feedback they've received since they joined GuildQuality in August 2017. In that time, 17 out of 38 customers (45%) responded to a GuildQuality satisfaction survey, with the most recent response in April 2018.
Red House Custom Building surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Red House Custom Building customer, and if Red House Custom Building completed work for you after August of 2017 but you haven't yet received a survey, please let us know.
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