They were near perfect!
They were professional, diligent, on time with great communication. They were informative, and each person greeted me. I knew what would happen each day.
Yes yes yes
Michelle the project manager is very helpful in all aspects. Very thorough in detail and very clear what needs to be done our house. She’s very understanding in adjusting in the situation and very prompt to make changes. On time for appointment and very good in scheduling. Michelle and her staff were very professional and have great workmanship. They left our house clean at the time and making sure everything was safe for my family.
R M C was a pleasure to work with after my kitchen fire. The project manager and crew were great at communication and the cleanup was perfect. I highly recommend this company.
The staff was friendly, responsive and professional.
Keeping dust to a minimum and completing the job on time and responding to calls immediately
They were responsive and understanding, do great quality work, and got it done in a timely manner.
Restoration Management Company — Benicia was efficient, came in upon call, and within days they were done. They didn't lag in time and were consistently working until they got to the end product.
They ware highly professional, timely, and kept me well informed.
I was very satisfied with the service. They were very good. The manager, Nathan, was very nice and helpful
Restoration Management Company - Benicia was wonderful and responded quickly!
Very pleased with the great job that this company did
They were all very polite and trustworthy. They explained everything.
My husband and I are very thankful for the service of Restoration Management lead by Michelle.
Michelle came to our house and evaluated the work that needed to be done after the storm damaged. She is professional, friendly, understanding and great to talk with.
She provided a team of workers to repair our damaged walls lead by Mario.
Mario and his partner did such a great job to restore our damaged walls. They did an excellent job prepping the area to work, removed the damaged walls and did a thorough clean up on their final day of work.
Mario is a very knowledgeable worker and values his job.
They were very understanding in a difficult time.
Yes will recommend , Project Manager Michelle Sevilla was very professional, thorough, helpful, and made the work process completed smoothly. The work crew was amazing.
The water leak was found, and the crawl space was cleaned up for the plumber. The workers were courteous and efficient.
The guys were very professional and courteous.
Abel Hernandez was really professional, personable, punctual, and really thorough in everything he did when he was out here.
When they initially came out, they did so in a timely manner and did what they were supposed to do. When they left with their equipment and took down the tape, they didn't reconnect some items, including a water filter and a garage disposal, and sliced a pipe behind a wall in the process. They came back afterwards when the equipment was gone. They attempted to fix the slivered pipe and crack but didn't do it right. I had to hire a plumber to fix everything they did wrong, including the installation of a faulty valve. It started leaking. They took everything down to the studs, like they were supposed to. That was when they sliced the pipe. They pointed it out to me, and I can't say they didn't know. My original leak issue was fixed. They created a whole new problem. The sink wasn't properly supported either. The other plumber had to install supports for the sink, since I cannot use it until this process is done. In the beginning, they seemed to be on top of things. By the end, it was not good. The plumber cost me $1,200 and still has to come back. They lied about not cutting the pipe at the end.
The agent is wonderful, beyond my expectations!
Probably the most satisfying contractor experience I have ever had.
They were extremely responsive after being dispatched by our insurance company. They were able to triage my house and send out a project manager very quickly.
We had an extremely difficult experience, and they couldn't have been nice. They made the experience bearable. We lost our home and belongings in a fire. They were just amazing to work with.