Purcell Construction has been building and remodeling in Polk County, Fl for well over 30 years. We have provided excellent service to hundreds of very satisfied customers. We are a design/build company, and specialize in room additions, remodels, and renovations for both residential and commercial projects. Customer satisfaction is our first priority, and we deliver a finished product second to none. We provide professional services for all phases of your remodeling project, and will work with you throughout the entire process from conception to completion. Our goal is customer satisfaction, “making all your dreams come true.”
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Kitchen remodel (32)
Bathroom remodel (31)
Whole house remodel (31)
Covered porch (1)
Custom home (1)
Master bathroom (1)
New home (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Purcell Construction relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Purcell Construction in Lakeland, FL; Plant City, FL; Mulberry, FL; Polk City, FL; and E Lakeland, FL.
In this report, Purcell Construction has published a summary of the customer feedback they've received since they joined GuildQuality in May 2018. In that time, 20 out of 34 customers (59%) responded to a GuildQuality satisfaction survey, with the most recent response in August 2018.
Purcell Construction surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Purcell Construction customer, and if Purcell Construction completed work for you after May of 2018 but you haven't yet received a survey, please let us know.
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