We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Owens Corning relies on our customer surveying to help them deliver an exceptional customer experience.
In this report, Owens Corning has published a summary of the customer feedback they've received since they joined GuildQuality in July 2015. In that time, 20,638 out of 41,430 customers (50%) responded to a GuildQuality satisfaction survey, with the most recent response in June 2017.
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