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Replacement roof (20)

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What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

Learn more about reviews and comments.
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More about Overson Roofing

As a GuildQuality Guildmember, Overson Roofing relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Overson Roofing in Mesa, AZ; Phoenix, AZ; Glendale, AZ; Chandler, AZ; Gilbert, AZ; Queen Creek, AZ; Paradise Valley, AZ; Payson, AZ; and Surprise, AZ.

In this report, Overson Roofing has published a summary of the customer feedback they've received since they joined GuildQuality in March 2016. In that time, 13 out of 20 customers (65%) responded to a GuildQuality satisfaction survey, with the most recent response in March 2016.

Overson Roofing surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a Overson Roofing customer, and if Overson Roofing completed work for you after March of 2016 but you haven't yet received a survey, please let us know.

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