About this company
Acclaim Renovations & Design
Many years ago Bob Gallese, the Founder & President, was working for a large, nationwide remodeling company. There were times in his tenure with this large company that a job was too small so Bob would tell the homeowner that they would be better served if they looked for a small, local company. This is when Bob would hear the same complaints over & over – “We can’t find anyone to do the smaller remodeling projects. When we do find someone willing to handle the “small stuff” it’s usually a person looking to make extra money aside from their full-time employment and typically they are not insured OR they don’t show up OR they start and don’t finish”. You get the picture! Show more
Many years ago Bob Gallese, the Founder & President, was working for a large, nationwide remodeling company. There were times in his tenure with this large company that a job was too small so Bob would tell the homeowner that they would be better served if they looked for a small, local company. This is when Bob would hear the same complaints over & over – “We can’t find anyone to do the smaller remodeling projects. When we do find someone willing to handle the “small stuff” it’s usually a person looking to make extra money aside from their full-time employment and typically they are not insured OR they don’t show up OR they start and don’t finish”. You get the picture!
In 1999 Bob decided he could solve the problem and One Man and A Hammer, Inc. was born. Beginning as one-man operation providing handyman & remodeling services, the focus was quality, integrity, and service. Homeowners called back over and over once they realized that Bob offered everything they needed and then some. Today the company is called Acclaim Renovations & Design because the name, One Man & A Hammer, no longer exemplified the type of major remodeling projects or the size of the company.
Today Acclaim Renovations & Design boasts an in-house a showroom full of cabinetry, counter top material, and flooring along with a room designer, an office staff, and five employed tradesmen. “Why not use sub-contractors”, many people would ask. The answer is simple – in order to control quality, production, and communication there must be systems and procedures put into place and followed. When a client is promised a specific type of finish with specific materials and finished on time Bob knew many “subs” were not organized to the point where they would show up on time and finish in a timely manner. Not to mention doing the job without cutting corners, Bob is adamant about many things but this is at the top of the list – DO IT RIGHT!
Bob’s traits were learned early on in life. As a teenager he worked with his grandfather, a Master Carpenter, during his summer vacations from school. He always loved working with tools and building things from cabinets to home additions. From the age of 11 until he graduated high school, Bob’s summers were spent learning a trade.
These two “lessons” stick with Bob today as the motto of Acclaim Renovations & Design:
“DO IT RIGHT OR DON’T DO IT AT ALL” and “TREAT ALL JOBS AS IF IT WERE YOUR HOME”
Our many awards our testament to the fact that Acclaim Renovations & Design follows what many companies today have forgotten – treat the client right and service them until they are delighted! Hide
GuildQuality surveys
Photos 204
Reviews 187
Of 222 respondents, 187 left a reviewRecent reviews
Carrie R.
I met with Bob from Acclaim to discussing our budget for our kitchen remodel on Nov. 19th 2021. He assured me that his company could do the job. I signed the contract and gave him 2000.00 dollars. His final ( his words) cost analysis was given to us Jan 19th 2022. His offer was 15 thousand dollars past our budget. My husband and I spent two hours with him at his office to design kitchen, which we never got the final plans for. We decided to go with another company in January. No Plans, No plans within budget. No refund. And of course blamed in on us. After reading other reviews on the BBB, the behavior was similar. Buyer beware. DO NOT SIGN CONTRACT. This appears to be a pattern of doing business.
Customer in Willooughby Hills, OH
Areas Of Satisfaction
Areas Of Satisfaction - Overall design and quality of work
Bonnie L.
We were very pleased with the workmanship of Acclaim Renovation & Design in construction of a full bathroom in the lower level of our home. The quality of materials, the respect and craftsmanship of the workers, and the timeliness of the project was much appreciated! We would not hesitate to hire this company again!
Marion R.
Additional comments
Additional Comments
Additional Comments - very friendly and attentive
Response
Jim L.
Additional comments
Recognized Excellence
Recognized Excellence - Sarah did the design just like I wanted. Brian was an excellent at all that he did in this house
Bruce M.
Very professional, efficient and friendly. Very respectful to the fact that we were still living in the house while remodel was taking place. Worked with us to remodel to our
Additional comments
Recognized Excellence
Recognized Excellence - Enjoyed working with the whole crew, especially Frank, who was friendly and conscientious, we could count on him to be on time and his work on our backsplash was superb working even though his hands were killing him when cutting tile in the cold. The office group of course was easy to work with, Mark picked up on our ideas & tastes and guided us in some of our decisions. Katie kept us up on to date on each phase of the remodel.
Carol N.
Additional comments
Recognized Excellence
Recognized Excellence - Brian, the lead on the job, was fantastic. He was meticulous. He answered all the questions. Katie and Sarah were beyond helpful.
Areas Of Satisfaction
Areas Of Satisfaction - They quality of the work is just impeccable.
Additional Comments
Additional Comments - It looks amazing. I have recommended them to friends.
Emily B.
Our bathroom remodeling experience with Acclaim was excellent. The process was professional and meticulous from the design stage through to the last paint touch-up. The whole team worked with us to fine-tune the overall design aesthetic and the little details. Both the folks in the office and the journeymen who did the work on site were professional and approachable and constantly checked in with us to make sure we understood and were satisfied with every step of the project. They helped us turn our dated and worn-out 1980s bathroom into a sleek, inviting, and more functional space. And they got the job done in a reasonable amount of time, which is an important aspect of any remodeling project! We definitely plan to use Acclaim for our next major home renovation.
C.&.H.
The team at acclaim, from Bob down to the on site crew doing the work, were a joy to work with from start to finish. Our new kitchen is phenomenal and the process from design to construction was smooth and well executed. If I had it to do over again I would not hesitate to call Acclaim.
Additional comments
Communication
Communication - The entire team at Acclaim made every effort to communicate quickly and effectively at every step of the process. Questions were answered promptly and any changes to the plans or schedule quickly communicated.
Ron L.
Great Sales & Design team to work with. The installers, especially Brian did excellent work.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - Easy to work with, and excellent workmanship.
Additional Comments
Additional Comments - Thank you everyone for your patience with my delay and doing such a great job!
Chris D.
Acclaim combined their professional experience and our preferences to make the design process enjoyable and the results phenomenal. Every step of the way, there was constant communication, quality workmanship, and true professionalism. Both the workers and office staff were a pleasure to work with. We highly recommend Acclaim as a superior design and renovation company.
Art I.
This was by far the best renovation experience I have ever had. Acclaim does an excellent job. The workers are prompt every day and obtain a very high level of excellence in completing the job. I can not say enough about this organization.
Additional comments
Recognized Excellence
Recognized Excellence - I can not say enough about everyone involved in this project from the owner, to the designers, to the workers completing the work. This was by far the most positive experience I have had in completing a major project at our home.
Response
Gino L.
Acclaim Renovations & Design did a fabulous job remodeling our kitchen. The workmanship was fantastic, the professional attitude was awesome.I highly recommend them for any remodeling in your house.We we very happy with the outcome of our kitchen.Thank you Acclaim Renovations & Design
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - The craftsmanship and professionalism. They scheduled us for demo and installation and were on time
Recognized Excellence
Recognized Excellence - Everyone from the president Bob Gallese, his office staff and the professional installers
Response
Dave N.
John W.
They did a fabulous job, their designer Mark was excellent he came up with design we didn't even think about. The workman were great, they were masters. Everything was level and clean. We could not have been more delighted.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied with the help they gave in the planning part. Coming up with colors and styles. Improvements over previous plans. The workmanship was exquisite. We bought some top shelf stuff. They did an extremely professional job.
Recognized Excellence
Recognized Excellence - I would like to recognize Dennis, the finisher. Very fine craftsman and jack of all trades. Mark, the designer gave us great advice. Debbie, who we communicated through, she was very east to deal with and professional. Bob, the owner was very fair in pricing and did a fabulous job in steering the ship. He told us it would take 3 months and it took 3 months and 5 days.
Additional Comments
Additional Comments - One of the most professional companies I've ever dealt with.
Response
Jim S.
All work was completed as described, on time and on budget
Additional comments
Areas For Improvement
Areas For Improvement - None at all
Gary S.
We had a second floor storm door replaced. When the installer arrived, he had the exact door we had ordered and quickly and professionally took out the old door and put in the new one. He'd obviously done this before. We're very pleased with our new door.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - The door is exactly what we'd ordered, and even though we live in an old house, Bill made the needed adjustments, and before he left, Bill made sure the old door fit into its new space like a glove.
Customer in Concord Twp, OH
Areas Of Satisfaction
Areas Of Satisfaction - I am a repeat customer. They have always done a good job.
Recognized Excellence
Recognized Excellence - It's really a great team effort.
Jerry J.
The quality of the design, materials and workmanship is terrific. We were able to work within our budget. The work was completed in a shorter time than was expected. We have a fantastic new kitchen!
Tom P.
We were very happy with the kitchen renovation that Acclaim did for us. The price was high, but the workmanship was top quality and the people were friendly and responsive to our needs and desires.
Additional comments
Areas For Improvement
Areas For Improvement - They didn't fall short of our expectations, but we were hesitant about spending so much money on the renovation. We may have been able to find another company to do the work for less, but the result may not have been as exceptional in quality, so we are glad we made the decision to have Acclaim do the renovation.
Areas Of Satisfaction
Areas Of Satisfaction - We enjoyed working with Mark in designing the kitchen renovations and the Co-Construct website was extremely helpful in communicating back and forth with all the choices we needed to make.
Recognized Excellence
Recognized Excellence - We really enjoyed all the people that worked on the renovation. Mark was very helpful in his role as designer and Brian was so skilled in cutting and placing of the tile and cabinet molding.
Response
Ron S.
The entire process was professional, organized, and well run. Everything was very clear up front so we encountered no surprises throughout the project. materials and options were discussed up front and entire decor and layout reflected our wants and their experience. Very satisfied and will recommend to others.
Additional comments
Professional & Organized
Professional & Organized - Very impressed and comfortable with thetheir recommendations
Installation Crew
Installation Crew - considerate and pleasant
Clean & Safe
Clean & Safe - Every day before they left everything was cleaned and put away. They laid the floor protection in the house where they walked.
Response
Fred A.
We have used them before and we will definitely use them again in the future as project needs arise.
Additional comments
Likely To Recommend
Likely To Recommend - Absolutely! We have used them before and we will definitely use them again in the future as project needs arise.
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied with how we were not dealing with subcontractors. They employee their own craftsman and we knew these guys from previous projects. We know they will do their very best and we appreciate that.
Customer in Mentor, OH
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied with the quality work.
Ellen H.
I continue to return to Acclaim Renovations for my home improvement items - large and small - due to the consistent quality and dependability of service! I truly believe that each member of the team treats my home as if it was their home!
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Bob Gallese of Acclaim Renovations & Design PRO answered:
Bob Gallese of Acclaim Renovations & Design PRO answered:
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