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Nu Look Home Design

3,794 ratings
Corporate Office: 8820 Columbia 100 Parkway, Suite 300, Columbia, MD 21045(800) 279-5300
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About this company

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Nu Look Home Design

We are a local, family owned roofing company and we also provide replacement windows, vinyl siding, patio sunrooms, doors and rain gutters. Our service area extends from Baltimore throughout Maryland, southern PA and northern Virginia. We are reliable, have flexible financing, and cost-effective prices as well as friendly service. Talk to us today about our free, no hassle quotes, we promise you won't be disappointed! Nu Look Home Design provides roofing in Maryland, Southern PA and Northern VA.

GuildQuality Member
Guildmember
Since 2013
GuildQuality Master Award Winner
Guildmaster Award Winner
2014, 2015, 2017
Feedback Milestone
10 Consecutive Great Reviews
2019 - See more

Types of work

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Roofers (9373)

Siding (9370)

Window & door replacement (9370)

Gutter installation (9350)

Projects

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Photos

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Help Wanted

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Service Technician
Full-time employee
Columbia, MD
Residential Roofing, Residential Remodeling, exterior remodeling, +1 {{skill.name}}, 
Updated: Mar 20, 2018
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Project Manager
Full-time employee
Fairfax, VA
Construction Project Management, Project manager, Remodeling, +1 {{skill.name}}, 
Updated: Mar 20, 2018
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Most helpful reviews & comments

What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

Learn more about reviews and comments.
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Nu Look Home Design

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Everything was done well, but the communication and getting the proper information into the contract was the problem.
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    • Nu Look Home Design

    Review by

    John Thompson was very professional and detailed.
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    • Nu Look Home Design

    Review by

    I was most satisfied with Nu Look Home Design's communication because it was very good. I got emails, phone calls, and I knew exactly what was happening. The installation crew was well organized, did the job quickly, and cleaned up. It was great.
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    • Nu Look Home Design

    Review by

    If had to get more windows, I would definitely use Nu Look Home Design.
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    • Nu Look Home Design

    Review by

    Several windows started to leak after a severe storm, so we consulted with Nu Look since they came highly recommended. The Nu Look rep said we'd receive our windows in 6-8 weeks. We signed a contract on 7/26, but the windows were not installed until 11/30. It took over 18 weeks (127 days) to install...
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    • Nu Look Home Design

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    The crew did a fabulous job in a timely fashion. They worked hard and did a good job cleaning up.
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    • Nu Look Home Design

    Review by

    very satisfied with the new roof, and project manager kept me informed of everything that was going on and addressed all my concerns.
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    • Nu Look Home Design

    Review by

    The only issue I had with NuLook was the old, '...this offer is only good until...'. This is a strong arm hard sell technique I don't care for. We did indeed let that offer expire as we garnered other estimates. We went with NuLook for two reasons; Their product and warranty are solid. And their...
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    • Nu Look Home Design

    Review by

    I can't tell you enough how happy I have been with my new roof. I get lots of compliments on it. I have referred many people to Nu Look Home Design. I am totally satisfied with them.
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    • Nu Look Home Design

    Review by

    Good communication from the company throughout - very happy with the end result. The crew took care to keep our pool clean and at the end of the job, the surrounding of the house was cleaner than when they started. Overall, a great job for a fair price. Happy to recommend!
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    Affiliations

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    • GuildQuality
    • 2012 Qualified Remodeler Top 500
    • 2013 BBB Awards for Excellence, Winner of Distinction
    • Better Business Bureau

    More about Nu Look Home Design

    As a GuildQuality Guildmember, Nu Look Home Design relies on our customer surveying to help them deliver an exceptional customer experience.

    We have surveyed customers on behalf of Nu Look Home Design in Alexandria, VA; Fairfax, VA; Springfield, VA; Woodbridge, VA; Baltimore, MD; Manassas, VA; Silver Spring, MD; Herndon, VA; Sterling, VA; Columbia, MD; and 716 other cities in Virginia, Maryland, New Jersey, District of Columbia, Pennsylvania, and 1 other state.

    In this report, Nu Look Home Design has published a summary of the customer feedback they've received since they joined GuildQuality in July 2013. In that time, 5,677 out of 9,606 customers (59%) responded to a GuildQuality satisfaction survey, with the most recent response in December 2019.

    Nu Look Home Design surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

    If you are a Nu Look Home Design customer, and if Nu Look Home Design completed work for you after July of 2013 but you haven't yet received a survey, please let us know.

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