About this company
Mr. Restore
Our team is dedicated to meeting your restoration needs 24/7. You will have access to real-time photo and information updates on your project through our Job-Dox system for a more efficient, better informed, and less costly restoration. Show more
Our team is dedicated to meeting your restoration needs 24/7. You will have access to real-time photo and information updates on your project through our Job-Dox system for a more efficient, better informed, and less costly restoration.
MrRestore gets you back to normal, faster! Using our system our clients have constant access to the progress on their restoration of their home or business. We upload photos of the damage and send email updates of our progress on your restoration project directly to you. Our clients can log in and see exactly what is being done and what needs to be done on their restoration job. We use the best and most recent technology in the industry to better serve our customers and to get the job done. We make sure our customers are informed, up-to-date, and comfortable throughout the entire restoration process.
MrRestore uses the best technology to accurately estimate the cost of the damage and manage the loss. With 50 years of experience in providing residential and commercial restoration services, MrRestore can provide an analysis of your exact damage situation and help you navigate the insurance process. We have the knowledge and ability to work with many different insurance companies and help you determine if an insurance claim is the best route to a quick and successful recovery.
Should you determine an insurance claim needs to be filed for your fire, storm or flood damage, the first step would be to file a claim and have an adjuster come out and assess the damage. After a thorough review of your policy and loss assessment, the adjuster will notify you of the insurance approved amount. MrRestore can accommodate the requirements of the insurance companies by documenting all the work and taking pictures as part of the loss prevention process.
The insurance claim process does not have to be dreadful, call us today for a free evaluation of your property damage. Hide
GuildQuality surveys
Photos 8
Reviews 236
Of 246 respondents, 236 left a reviewRecent reviews
Customer in Highland Village, TX
They were very nice and prompt.
Daniel S.
Additional comments
Recognized Excellence
Recognized Excellence - Mark Lindsey was a God send to our organization.
Customer in Duncanville, TX
Areas for Improvement
Areas for Improvement - none
Recognized Excellence
Recognized Excellence - Patrick and his guys were so wonderful and professional. They took care of the problem and cleaned up the mess
Additional Comments
Additional Comments - I know I will always call on Mr Restore
Response
Keith N.
They handled the job quickly and professionally! They gave me great peace of mind with regards to the water damage.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - The level of fairness, detail and information that was given was very impressive! Also, their ability to understand the science of how water interacts with structure and building materials was impressive as well!
Recognized Excellence
Recognized Excellence - Patrick was outstanding! Chris was in the learning process of the job and was also wonderful. I would also like to recognize Mark for following up and being exceptional!
Response
Customer in Dallas, TX
Mr. Restore was very prompt in taking care of the issue.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - Mr. Restore met my expectations with their ability to resolve issues.
Recognized Excellence
Recognized Excellence - I'd like to recognize Patrick, the team leader.
Response
Customer in Aubrey, TX
Additional comments
Areas for Improvement
Areas for Improvement - They didn't fell short of my expectation in any areas.
Areas Of Satisfaction
Areas Of Satisfaction - They met my expectations in all areas.
Response
Customer in Fort Worth, TX
Communication
Communication - Communication was awesome from start to finish.
Areas Of Satisfaction
Areas Of Satisfaction - Communication
Response
Brian A.
All of the representative were courteous and knowledgeable. They showed concern for our situation and worked efficiently with our insurance company for our benefit. We are thankful for their willingness, on a weekend, to give us peace of mind that we were in good hands and in time would be back to normal.
Additional comments
Areas for Improvement
Areas for Improvement - NONE
Areas Of Satisfaction
Areas Of Satisfaction - I was impressed with how attentive they were to our situation and our needs. They treated us like family. I was also impressed that Clint took the time to personally come out on a Saturday evening to assess our situation.
Recognized Excellence
Recognized Excellence - I worked mainly with Isidro and Mark. Both were great and would be welcome back in my home, preferably without the wet floors.
Response
Willie R.
I am likely to recommend Mr. Restore to a friend. I am extremely satisfied with the timeliness of Mr. Restore. The majority of employees and people in the office were exceptional.
Response
Daniel M.
Mr restore was there for me. Very professional and great customer service.
Response
Dwayne B.
They responded quickly after we had the problem. I was very pleased with them.
Response
Customer in Hereford, TX
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - Everything was good.
Response
Cody K.
I am likely to recommend Mr. Restore because they did a great job, and were personable and friendly.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - Mr. Restore exceeded my expectations with the cleaning and drying of my house.
Recognized Excellence
Recognized Excellence - I would like to recognize Patrick and Clint for their exceptional service.
Response
Jeanie S.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - They were wonderful.
Recognized Excellence
Recognized Excellence - Wes and Patrick were exceptional.
Additional Comments
Additional Comments - They were awesome.
Response
Susie F.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - The crew was on time and explained things very well. The kept things clean. Clint has been very helpful with insurance claim when I needed support.
Recognized Excellence
Recognized Excellence - Clint and crew members
Response
Ashley B.
could have asked for a smoother process! the work began right away and finished with care. everything was on schedule and i never had to wonder what was going on or when i would be moving forward. they have a great team of people who are there every step of the way. thank you!
Additional comments
Areas for Improvement
Areas for Improvement - nothing fell short, process was painless and quick
Areas Of Satisfaction
Areas Of Satisfaction - exceptional customer service, attention to detail and punctuality. awesome really :)
Recognized Excellence
Recognized Excellence - patrick noble
Response
Customer in Dallas, TX
Additional comments
Areas for Improvement
Areas for Improvement - They did not fall short of my expectations. Everything was done well.
Areas Of Satisfaction
Areas Of Satisfaction - The communication was awesome.
Response
Kyle C.
I had a great experience with Mr. Restore. They resolved my problem efficiently and had great communication.
Response
Jody M.
Prompt response when emergent situation identified.
Additional comments
Sales Knowledge
Sales Knowledge - Bobby & Mark were excellent with explaining what needed to be done.
Professional & Organized
Professional & Organized - Professional representatives!
Communication
Communication - Updates were great.
Installation Crew
Installation Crew - Crew were on time & took care of daily changes as needed.
Areas Of Satisfaction
Areas Of Satisfaction - Excellent communication with updates & project status.
Recognized Excellence
Recognized Excellence - Bobbie Meyers very helpful.
Response
Cathy T.
They were very responsive and kept me up to date on all projects as it went along. Although there are many other projects going on, I feel they're doing their best to accommodate everyone.
Response
Customer in Fort Worth, TX
Areas Of Satisfaction
Areas Of Satisfaction - Wes and his team were very informative. They were very caring with my parents and especially thier dog. Thank you for all your help
Response
Customer in Amarillo, TX
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - They met my expectations, I would rate them a 5 overall.
Recognized Excellence
Recognized Excellence - I would like to recognizeBobby and Russell for their exceptional service.
Additional Comments
Additional Comments - They were great and there when I needed them.
Response
Ziva P.
They were very attentive, thorough to what I needed, honest, and responded quickly. They were also forthcoming with their information and the steps that were involved. All were very friendly.
Additional comments
Quality Workmanship
Quality Workmanship - Yes, for what has been done thus far.
Work Done Right
Work Done Right - Yes, as of now. It isn't completed yet.
Problem Resolution
Problem Resolution - Yes, for what has been done this far.
Schedule
Schedule - They did the pack out in the time they said that it would take. I'm waiting on the insurance company to get me the quote to do the build out.
Areas Of Satisfaction
Areas Of Satisfaction - The response time for coming in and getting things set up was just a matter of hours.
Recognized Excellence
Recognized Excellence - Mark Goacher, Wes Bock and Michael were all really nice.
Response
Customer in Hickory Creek, TX
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - They had a quick response time and they exceeded in customer service.
Recognized Excellence
Recognized Excellence - I would like to recognize Patrick West and Anthony for their exceptional service.
Response
Customer in Flower Mound, TX
Communication
Communication - The website that they use provides constant support and status. Very helpful!!
Work Done Right
Work Done Right - Not only was it done right, it was done quickly.
Areas Of Satisfaction
Areas Of Satisfaction - Fast, efficient, and friendly.
Additional Comments
Additional Comments - Highly recommended. Above reproach in all areas.
Response
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Nearby answers
Jayme Potter of Metroplex Roof & Fence PRO answered:
Jayme Potter of Metroplex Roof & Fence PRO answered:
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