Model Remodel (MRM) is a design-build contractor, serving clients in the Seattle area. We strive to make a difference in the lives of our clients, employees and community by building with purpose and sustainability in mind. Partnering with outstanding architects, skilled subcontractors, local vendors and visionary clients, we take pride in all that we do.
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Kitchen remodel (29)
Bathroom remodel (28)
Whole house remodel (27)
Basement remodel (25)
Exterior upgrades (2)
Interior painting (1)
Living room remodel (1)
Roof repair (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Model Remodel relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Model Remodel in Seattle, WA.
In this report, Model Remodel has published a summary of the customer feedback they've received since they joined GuildQuality in September 2016. In that time, 21 out of 39 customers (54%) responded to a GuildQuality satisfaction survey, with the most recent response in December 2017.
Model Remodel surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Model Remodel customer, and if Model Remodel completed work for you after September of 2016 but you haven't yet received a survey, please let us know.
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