GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Bathroom remodel (23)
Basement remodel (21)
Interior upfit (21)
Kitchen remodel (2)
Custom closet (1)
Fireplace remodel (1)
Front porch (1)
Interior painting (1)
Kitchen cabinetry (1)
Master bathroom (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Miller Home Improvement relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Miller Home Improvement in Warrenton, VA; Bristow, VA; Hume, VA; Broad Run, VA; New Baltimore, VA; Marshall, VA; Deleplane, VA; Culpeper, VA; The Plains, VA; Amissville, VA; and 4 other cities in Virginia.
In this report, Miller Home Improvement has published a summary of the customer feedback they've received since they joined GuildQuality in October 2014. In that time, 20 out of 27 customers (74%) responded to a GuildQuality satisfaction survey, with the most recent response in March 2017.
If you are a Miller Home Improvement customer, and if Miller Home Improvement completed work for you after October of 2014 but you haven't yet received a survey, please let us know.
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