They had excellent products, service and experience.
The quality and price are good.
Everything was delivered beautifully and on time! Eric Hansen was very responsive and easy to work with - even after the sale! Love the design of this brownstone inside and out except for the placement of the HVAC unit directly beside the back door to the yard as opposed to on the side of the house. It cuts down on usable square footage and is an eyesore.
They were decent to work with and professional.
Too early to make any recommendations.
Miller & Smith housing agency helped me get my house and work through my finances, and it was in the sense of help and not in the sense of discrediting me. I recommend them; they do quality work, are detail-oriented, and have connections to help you through the process and make it work.
Great service by Debora Flora.
Debora was delightful to work with. Her recommendations were spot on and what could have been overwhelming was in fact smooth and exciting. Would recommend Miller & Smith to family and friends, most definitely!
Wall quality and finishing is not that great
The pre-contract period was above average, the post-contract period had been below average.
Struggling to set up an account. I'm not getting help with that, There are three things that need to be done. I am frustrated with that.
It is great. Their customer service is great. The people were great first people to work with. I'm very satisfied.
We are very happy with our new home. Nelson and Eric are a pleasure to work with to iron out a few minor details.
This is my fourth new build home and the poorest workmanship.
I'll provide the positives and negatives from our experience to whoever asks, but will probably let them decide because their experience could be vastly different from ours.
I was very happy with their services!
This was our first purchase in the US, so lack comparison, but friends and colleagues confirm this is a good builder
This is the first time I dealt with them.
They were very cordial to build out things I wanted. I was told that I needed safety bars in my bathroom windows. THey agreed to do it but did not follow through. I had to hire someone to do it, and that should automatically come installed on a home in a 55+ community. They said that the project would be done in November. I locked in the interest rate for six months but we didn't close until March. I had to make them pay for the extension fees.
From start to finish a wonderful experience with this exceptional builder.
We are highly likely to recommend M&S to a friend because we had a very positive experience from sales thru construction. All our concerns were quickly addressed and resolved to our satisfaction. This is the third builder we have dealt with over the years and has clearly been the best.
Great experience! We love our new home.
Quality of material is good and they did not cheap out when allocating land - these are genuinely single family homes unlike some of the other builders that hardly leaves any space between houses. Good choice of appliances. Workmanship could be a bit better.
I am not sure because I have spent $1,068000.00 with Miller and Smith and I am not getting the service or quality what I have received from Ryan homes back in 1998 on my Town home where I only spend $160,000.00 but they got 4 family members referrals.
From my initial visit, to selections, and working with the bank, everything was very smooth and customer focused. My M&S property manager was always able to answer my questions promptly and was very professional. Overall this was probably the best experience I’ve ever had in buying a home in more than 6 home purchases.