Areas Of Satisfaction - Great communication
Recognized Excellence - Adam
First of all the roof looks amazing. Second of all, I had some issues with my insurance cutting the check which could have been annoying or stressful but dealing with Pantel and the team, I never felt that at all. They stayed super professional throughout the entire experience and made my life easy. Third, pantel came over for one of many followups to make sure everything was good and it happens to be right when I’m coming home with a new mattress and bed set for kids bedroom and Pantel helps me unload it and even carry the mattress upstairs! Dude is a genuine nice guy and he goes above and beyond. Oh yeah he’s a beast too, carried that mattress no problem. ????????.
Communication - Pantel stayed in communication from beginning to end. Awesome dude.
Quality Of Workmanship - Roof looks amazing.
Problem Resolution - Dealt with our insurance and handled all the hiccups about getting payment without any added stress to us.
Likely To Recommend - 100% recommend pantel and the guys to anyone looking to get work done. Super easy to work with. Super professional. Great follow through. 100% satisfied. First of all the roof looks amazing. Second of all, I had some issues with my insurance cutting the check which could have been annoying or stressful but dealing with Pantel and the team, I never felt that at all. They stayed super professional throughout the entire experience and made my life easy. Third, pantel came over for one of many followups to make sure everything was good and it happens to be right when I’m coming home with a new mattress and bed set for kids bedroom and Pantel helps me unload it and even carry the mattress upstairs! Dude is a genuine nice guy and he goes above and beyond. Oh yeah he’s a beast too, carried that mattress no problem. ????????.
Areas Of Satisfaction - Customer service. Follow up.
Recognized Excellence - Pantel.
Review - First of all the roof looks amazing. Second of all, I had some issues with my insurance cutting the check which could have been annoying or stressful but dealing with Pantel and the team, I never felt that at all. They stayed super professional throughout the entire experience and made my life easy. Third, pantel came over for one of many followups to make sure everything was good and it happens to be right when I’m coming home with a new mattress and bed set for kids bedroom and Pantel helps me unload it and even carry the mattress upstairs! Dude is a genuine nice guy and he goes above and beyond. Oh yeah he’s a beast too, carried that mattress no problem. ????????.
Areas Of Satisfaction - Pantel was great to work with
Recognized Excellence - Pantel was great at customer service. He kept in touch with us and was very helpful throughout the whole process
Areas Of Satisfaction - I am most satisfied with the person I have dealt with throughout the project, Pantel Antoniou. He was terrific. His communication was 100%, follow up was 100%, and I have zero complaints.
Recognized Excellence - I would like to recognize Pantel Antoniou for his exceptional service. He was terrific.