At Mandalay Homes®, our passion for innovation results in superior design, and homes that provide greater comfort, health, and energy efficiency compared to traditional construction practice. In 2015 and 2016, The Department of Energy recognized Mandalay as the most innovative builder in America. At Mandalay, home innovation starts here.
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We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Mandalay Homes relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Mandalay Homes in Prescott, AZ; Chino Valley, AZ; Prescott Valley, AZ; Phoenix, AZ; Glendale, AZ; and 5438 W Taro Lane, AZ.
In this report, Mandalay Homes has published a summary of the customer feedback they've received since they joined GuildQuality in September 2017. In that time, 201 out of 335 customers (60%) responded to a GuildQuality satisfaction survey, with the most recent response in September 2018.
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