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GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
As a GuildQuality Guildmember, Lee Kimball relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Lee Kimball in Boston, MA; Brookline, MA; Cambridge, MA; Auburndale, MA; Hamilton, MA; Medford, MA; Dorchester, MA; Winchester, MA; and Westford, MA.
In this report, Lee Kimball has published a summary of the customer feedback they've received in the past 12 months. In that time, 6 out of 13 customers (46%) responded to a GuildQuality satisfaction survey, with the most recent response in March 2018.
If you are a Lee Kimball customer, and if Lee Kimball completed work for you after March of 2017 but you haven't yet received a survey, please let us know.
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