We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, LeafGuard of Columbus/Dayton relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of LeafGuard of Columbus/Dayton in Columbus, OH; Dayton, OH; Westerville, OH; Lancaster, OH; Delaware, OH; Springfield, OH; Newark, OH; Grove City, OH; Reynoldsburg, OH; Hilliard, OH; and 88 other cities in Ohio.
In this report, LeafGuard of Columbus/Dayton has published a summary of the customer feedback they've received since they joined GuildQuality in January 2015. In that time, 215 out of 369 customers (58%) responded to a GuildQuality satisfaction survey, with the most recent response in March 2017.
LeafGuard of Columbus/Dayton surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a LeafGuard of Columbus/Dayton customer, and if LeafGuard of Columbus/Dayton completed work for you after January of 2015 but you haven't yet received a survey, please let us know.
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