Laurence Smith Window and Door is a residential window and door contractor with showrooms in Bay City and Bloomfield Hills. We install windows and doors, offer window and glass repair, staining and painting, and overall project planning for Michigan area residents. We've offered high quality window and door solutions in Michigan for 75 years, and we've done so by providing outstanding customer service and a terrific product! More
Windows & doors (126)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Laurence Smith Window & Door / Marvin Design Gallery relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Laurence Smith Window & Door / Marvin Design Gallery in Midland, MI; Bloomfield Hills, MI; Bay City, MI; Rochester Hills, MI; Birmingham, MI; Clarkston, MI; Saginaw, MI; Essexville, MI; Waterford, MI; West Bloomfield, MI; and 48 other cities in Michigan.
In this report, Laurence Smith Window & Door / Marvin Design Gallery has published a summary of the customer feedback they've received since they joined GuildQuality in January 2015. In that time, 69 out of 126 customers (55%) responded to a GuildQuality satisfaction survey, with the most recent response in March 2018.
Laurence Smith Window & Door / Marvin Design Gallery surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Laurence Smith Window & Door / Marvin Design Gallery customer, and if Laurence Smith Window & Door / Marvin Design Gallery completed work for you after January of 2015 but you haven't yet received a survey, please let us know.
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