OUR HISTORY Many of our new customers come to us by referrals from past customers. In order to consistently have customer satisfaction, we stringently provide integrity, honesty, professional and exceptional workmanship on every job. Above all, we listen to our customer's needs and stand behind our materials and workmanship which we offer at fair price. An Owner or Project Manager is on site at all times to answer any questions or concerns the home owner might have. Clean up before we leave is important to us and the homeowner. We leave each project site meticulously clean. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Owens Corning (123)
Replacement roof (12)
Roof repair (12)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, L & N Roofing relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of L & N Roofing in Portland, OR; Beaverton, OR; Hillsboro, OR; Wilsonville, OR; Gresham, OR; Lake Oswego, OR; Tigard, OR; Tualatin, OR; Damascus, OR; Milwaukie, OR; and 12 other cities in Oregon and Nebraska.
In this report, L & N Roofing has published a summary of the customer feedback they've received since they joined GuildQuality in December 2019. In that time, 60 out of 131 customers (46%) responded to a GuildQuality satisfaction survey, with the most recent response in March 2020.
L & N Roofing surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a L & N Roofing customer, and if L & N Roofing completed work for you after December of 2019 but you haven't yet received a survey, please let us know.
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