COMPANY OVERVIEW Klassen Remodeling & Design, Inc. is a design/build remodeling firm established in 1975 as Wallner Builders. We believe in a collaborative design process. Carefully considering architectural integrity, functionality and aesthetics, we provide our clients with suggestions and alternatives, empowering them to make the best decision for their lifestyle. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Design build remodel (16)
Basement remodel (3)
Interior painting (2)
Kitchen remodel (2)
Whole house remodel (2)
Custom home (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Klassen Remodeling & Design relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Klassen Remodeling & Design in Brookfield, WI; Waukesha, WI; Wauwatosa, WI; Milwaukee, WI; Menomonee Falls, WI; Elm Grove, Wi, WI; Elm Grove, WI; Mukwonago, WI; Butler, WI; Hartland, WI; and 4 other cities in Wisconsin.
In this report, Klassen Remodeling & Design has published a summary of the customer feedback they've received since they joined GuildQuality in December 2010. In that time, 28 out of 38 customers (74%) responded to a GuildQuality satisfaction survey, with the most recent response in May 2018.
Klassen Remodeling & Design surveys all of their customers with the following exceptions:
Customers receive a brief survey shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Klassen Remodeling & Design customer, if your project doesn't match the above exceptions, and if Klassen Remodeling & Design completed work for you after December of 2010 but you haven't yet received a survey, please let us know.
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