Kiss Carpet Design Center
Customer feedback report for

Kiss Carpet Design Center

Kiss Carpet Design Center

As a family owned business that opened our doors 34 years ago here in Northern Michigan, we are extremely proud of the relationships we have built over time with our customers and employees, treating all like family. Show more

As a family owned business that opened our doors 34 years ago here in Northern Michigan, we are extremely proud of the relationships we have built over time with our customers and employees, treating all like family.

Our drive is to provide our customers with the product best suited for their needs while staying within their available budget. We aim to go the extra mile and do all we can to fulfill your dreams, nothing less is acceptable. Transparency is key when explaining the benefits and limitations of all products we carry to our customer so that they are wholly informed of exactly what they are selecting.

Emphasizing that installation is equal to, if not more important than the product itself we want to ensure our customers are aware that even the highest quality product is prone to fail and may not be warranted if improperly installed. We warranty our installations fully with the use of certified technicians, and should our customers ever experience a concern with their installation, we remedy the situation to their satisfaction in a prompt and professional manner.

We enjoy educating and sharing our knowledge of the proper maintenance procedures for each selected flooring, allowing our customers the opportunity to thoroughly understand the quality of their investment, regardless of price. We as a company take these measures above and beyond to ensure that our customers can feel as though they are family, experiencing all the benefits that a family owned and operated business has to offer.

We proudly serve all of northern Michigan with locations in Mancelona, Traverse City and Harbor Springs. Be sure to stop by one of our showrooms or visit our website at www.KissCarpet.com. --Ken Roberts
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Types of work

Carpet 671
Flooring 499
Wood flooring 480
Tile installation 433
Kitchen remodeling 2
Living room remodel 1
Kitchen & bathroom remodeling 1
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GuildMember since 2014
Guildmember since 2014
Guildmaster with Highest Distinction Award Winner
Guildmaster Award Winner 2017, 2018, 2019, 2020, 2021, 2022, 2023 with Highest Distinction
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20 Consecutive Great Reviews 2023
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20 Consecutive Great Reviews 2022
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10 Consecutive Great Reviews 2019
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50 Consecutive Great Reviews 2018
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4-Year Anniversary 2018
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20 Consecutive Great Reviews 2017
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3-Year Anniversary 2017
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20 Consecutive Great Reviews 2016
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2-Year Anniversary 2016
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10 Consecutive Great Reviews 2015
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1-Year Anniversary 2015
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5 Consecutive Great Reviews 2014
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All project locations are approximate
Of 555 respondents, 487 left a review
4.9
458 of 463 would recommend
422
36
5
0
0
No rating
24
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Customer feedback report

The feedback presented on this page was collected by GuildQuality from Verified customers of Kiss Carpet Design Center using our impartial third party survey process. To learn more about GuildQuality and our survey process visit www.guildquality.com

Kiss Carpet Design Center

7152 U.S. 131,
Mancelona, MI
kisscarpet.com (231) 587-9450