Pleasant employees; quick completion of project; great product; quick response to minor issue with installation
They promised something they didn't do. I wouldn't really recommend them because of that. Instead of doing it in three days he did it in two days, but I think he was hurrying. He scraped the wall and there's no paint there now. I don't know how much I would recommend them unless they sent someone different. It's hard to say, because they use different contractors. They were very nice. They did a great job installing the shower but they messed up the wall. He said he would be back Monday and he didn't come back. We called Joyce Factory direct. They said someone would look into it and call me back but they never did. Everything else I would have said good things about. My friend had a shower installed. She had a different installer, but it worked perfectly for her. The people that came couldn't have been nicer. They were very polite and efficient, but he shouldn't have said he would come back and fix the wall when he probably knew he wouldn't. The shower itself is perfect. It couldn't be better. Don't promise something you have no intention of doing.
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Joyce Factory Direct & Bath Planet were very helpful. They did the job efficiently and effectively, and we are very pleased with it.
I strongly recommend Joyce Factory Direct for any remodel project. They are terrific.
They were professional from the salesperson to the installers. My shower is beautiful. They cleaned everything up. I wouldn't have known they tore out a bath tub and installed a shower
They were very professional and did a good job
I have already recommended someone.
Kinda was my sales person, and was excellent. Did a great job explain8ng and offering options.
I was pleased with their service. It was very good.
Install was great, Rick was easy to work with.
I am likely to recommend Joyce Factory Direct & Bath Planet because when the installer was here he did it quickly, in a day and a half, and when I had a problem they were here the next day. I think they're great.
The installers Mr. Nick, Mr. Mark, and Mr. Adam were fabulous. They were masters at their craft and did a beautiful job. We are quite pleased.
I think Joyce is very reliable and has excellent products and craftsmanship. Their communications could use some improvement, that’s why I knocked off a star.
Some things were done very well and other things were not.
They do great work and are easy to get along with.
They do good quality work.
They were very good and thorough. I love the sunroom they built for me.
The team that installed the windows did a great job, friendly and professional.
I was completely satisfied from start to finish, especially with the installation. The two men took care of everything. They were polite, easy to get along with, answered questions, did a great cleaning up the job site, and I couldn't have expected more. It was done on a cold day, which we really appreciated that.
They have bad communication.
Very satisfied with the work that was performed
The job was completed in a timely fashion, clean-up was great and Dave was very responsible.andgood to work with
An excellent job done
My shower was completed in one day which was great for me because my husband has Dementia. He did lock the 2 gentlemen installing the shower. They had to call me to let them back in to they could continue and we both had a good laugh. I have already recommended a friend after I sent them a picture of my shower.