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JTB Homes

251 ratings
1777 RW Berends Dr SW, Wyoming, MI 49519(616) 916-8895
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About this company

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JTB Homes

Whether you’re looking to buy or build your new dream home, you’ve come to the right place. With over 75 years of combined experience in new home construction, West Michigan home builder Jim Tibbe Homes has developed a proven, more efficient, and cost effective way to build your new home. Jim Tibbe Homes strives to stretch the value of a customer’s dollar as far as it will go, and that value begins with the design process and an award winning design team. More

GuildQuality Member
Guildmember
Since 2015
Feedback Milestone
10 Consecutive Great Reviews
2019 - See more

Types of work

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Custom home (572)

Home for sale (572)

New home (547)

Projects

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What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

Learn more about reviews and comments.
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JTB Homes

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    • JTB Homes

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    We love our new home. They made building our new home so much easier than we could have expected. Our sales person Brad Blackport was so helpful. The Design Center made picking out everything so much easier. Sara Maatman was such a help.
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    • JTB Homes

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    Overall, they were professional and helped a lot in making decisions when there were so many decisions to make. We really like the house.
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    • JTB Homes

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    The homes that are built by JTB are beautiful & unique. It has been an overall great experience.
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    • JTB Homes

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    We bought the house Turn Key, but JTB was very helpful in making some small last minute details work out during the process.
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    • JTB Homes

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    They are very helpful in the process of choosing things & very responsive throughout the whole process.
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    • JTB Homes

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    Still waiting for resolution on some final inspection items. No major issues have arose with the house after 8 weeks in.
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    • JTB Homes

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    The process was much smoother than I though it would be and we are now living in our dream home that is exactly the way we want it. I never imagined that I would own such a beautiful home.
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    • JTB Homes

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    I would not encourage building with Jim Tibbe Homes. The warranty department is dismissive and does not want to invest any amount of money to correctly fix mistakes made in the building process.
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    • JTB Homes

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    They do everything they say they are going to do, when they said they will do it, with high quality!
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    Affiliations

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    • GuildQuality

    More about JTB Homes

    As a GuildQuality Guildmember, JTB Homes relies on our customer surveying to help them deliver an exceptional customer experience.

    We have surveyed customers on behalf of JTB Homes in Hudsonville, MI; Allendale, MI; Byron Center, MI; Grandville, MI; Rockford, MI; Holland, MI; Caledonia, MI; Grand Haven, MI; Lowell, MI; Jenison, MI; and 15 other cities in Michigan.

    In this report, JTB Homes has published a summary of the customer feedback they've received since they joined GuildQuality in December 2015. In that time, 863 out of 1,433 customers (60%) responded to a GuildQuality satisfaction survey, with the most recent response in September 2019.

    JTB Homes surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

    If you are a JTB Homes customer, and if JTB Homes completed work for you after December of 2015 but you haven't yet received a survey, please let us know.

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