Whether you’re looking to buy or build your new dream home, you’ve come to the right place. With over 75 years of combined experience in new home construction, West Michigan home builder Jim Tibbe Homes has developed a proven, more efficient, and cost effective way to build your new home. Jim Tibbe Homes strives to stretch the value of a customer’s dollar as far as it will go, and that value begins with the design process and an award winning design team. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
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We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, JTB Homes relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of JTB Homes in Hudsonville, MI; Allendale, MI; Byron Center, MI; Grandville, MI; Rockford, MI; Holland, MI; Caledonia, MI; Grand Haven, MI; Jenison, MI; Lowell, MI; and 15 other cities in Michigan.
In this report, JTB Homes has published a summary of the customer feedback they've received since they joined GuildQuality in December 2015. In that time, 738 out of 1,220 customers (60%) responded to a GuildQuality satisfaction survey, with the most recent response in February 2019.
JTB Homes surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a JTB Homes customer, and if JTB Homes completed work for you after December of 2015 but you haven't yet received a survey, please let us know.
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