The quality of the windows is excellent . Install team respectful and all issues resolved in a timely manner
I was neither super impressed nor super disappointed so if a friend asks, I'll tell them my experience and let them decide.
So far the product seems to be very nice and Marvin was good at taking care of issues. Unfortunately they also created the issues - between a factory bad screen door and some obvious misses during install.
After watching videos on how to install windows and doors myself, it seems like the Marvin method of of just filling the gap with spray foam did very little to protect against water, whereas the videos all talk about mastic rubber and other materials to help seal against water.
I would recommend installing in the spring or fall when the windows can be open as the off gassing either from the fiberglass or the spray foam was strong and lingered for a few weeks.
The adjustable hinges are an interesting concept. One of the last issues 3 months after install was the door sagging, but was quickly fixed with adjustments to the hinges. Will not know for a while if this was a one time sag, or if the adjustable hinges are the issue and loosen with vibration so will periodically need to be adjusted.
Infinity from Marvin is the best company I ever worked.
The people I delt with were all professional , courteous and knowledgeable.
Expensive window,as a repeat customer I had higher expectations.
They were great top deal with.
All the workers were pleasant and friendly. They were respectful of the property and cleaned as they worked. They cooperated and consulted with each other on problem areas. They were actually fun to have around. My windows look great and I am 100% satisfied.
It’s good product and a little pricey
Had infinity by Marvins installed in 2016 in the main house and just completed my three Cisan sunroom and service and quality were tops!
High quality windows and doors that really improved the noise cancellation in our house. Great experience with our salesman, Jason Minehart. We’re very pleased with the overall experience with Infinity by Marvin.
From start to finish everything went very well including price, quality of the windows and the professional staff. I highly recommend Infinity from Marvin.
Depends…ultimately great quality, but expensive.
Expensive, but very high quality and excellent service.
I had quotes from 6 different companies Shawn was by far the most knowledgeable. Chris made sure all went well and installers were top notch.
See my Google review.
My experience was exceptional, your team put in 11 windows in one day without any mishaps to my house. Your service man named Aaron explained everything they were doing as the day progressed, he is very good at what he does.
Was happy with the interior look but the outside trim was not done well with aluminum flashing and a lot of caulking. Frankly it looks bad and I having the exterior trim removed and replaced at extra cost
After extensive research we found Infinity offered the highest quality product, has excellent installers who are employees, always provided updates on process before & during the project & followed up after installation. Our sales person did an extremely good job working with us when we had to go from inserts to full replacement windows. We also were impressed that the company is family owned & in business for 40 yrs. & offers a excellent warranty.
solid performers. aim to please.
We are very pleased with the quality and service.
Outstanding from start to finish - from my salesman (Jonathan) to the installers, to Chris, who made sure I was 100% satisfied. Not almost totally satisfied, but completely happy and satisfied with the final product. I have never had this level of customer service. I spent a ton of money and it was totally worth it - we replaced 50 windows.
The attention to customer service is excellent. The entire experience was good. Jason Minehart took time to answer questions and followed up as he said he would
Our experience was positive all around. The only thing that keeps this from being a 10 is the price range. The windows are expensive, but in our opinion worth it.
We really appreciated the knowledge that Jason shared with us about the windows. No high pressure sale or gimmicks like “buy 2 get 1free”. Matt was very concerned about the install and included us in how he trimmed the windows on the outside. He also made sure we fully knew how to operate the windows before he left.
Attention to detail and communications were excellent. The installers were excellent. Jason was a great sales person.
They were nice people and easy to work.