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Improvement Zone

Improvement Zone is family owned, licensed, and insured in Maryland. We are committed to creating positive experiences where people want to invite us to come back. We are an EPA Certified Renovator company, a Home Performance with Energy Star Contractor, and a member of BPI (Building Performance Institute). We also are members of the National Association of the Remodeling Industry and an Accredited Business with the Greater Maryland Better Business Bureau. More

GuildQuality Member
Guildmember
Since 2014
GuildQuality Master Award Winner
Guildmaster Award Winner
2017
Feedback Milestone
3-Year Anniversary
2017 - See more

Carpentry (164)

Bathroom remodel (163)

Addition (161)

Deck (161)

Projects

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All project locations are approximate

Most helpful reviews & comments

What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

Learn more about reviews and comments.
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  • GuildQuality
  • Better Business Bureau
  • Building Performance Institute
  • Building Performance Institute - Building Analyst
  • Building Performance Institute - Envelope Professional

More about Improvement Zone

As a GuildQuality Guildmember, Improvement Zone relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Improvement Zone in Annapolis, MD; Baltimore, MD; Columbia, MD; Severna Park, MD; Arnold, MD; Riva, MD; Edgewater, MD; Glen Burnie, MD; Crofton, MD; Odenton, MD; and 31 other cities in Maryland.

In this report, Improvement Zone has published a summary of the customer feedback they've received since they joined GuildQuality in April 2014. In that time, 120 out of 184 customers (65%) responded to a GuildQuality satisfaction survey, with the most recent response in June 2017.

Improvement Zone surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a Improvement Zone customer, and if Improvement Zone completed work for you after April of 2014 but you haven't yet received a survey, please let us know.

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