About this company
View allHome Trimwork
Founded in 2004, Home Trimwork has transformed over 3000 homes with architectural trimwork with very distinctive designs and a approach that simplifies the burden of decision making for the home owner.
Feedback
What is this?What is this?
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.
Learn more about the feedback published on this page.Types of work
View allBathroom remodel (144)
Flooring (144)
Interior painting (144)
Windows & doors (144)
Projects
View allMost helpful reviews & comments
What is this?What is this?
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
Comments
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
Learn more about reviews and comments.Review by Derrick K.
Response from Home Trimwork
Once we finished up your project 2 years ago, we collected a final payment and completion form was signed. You were notified both days about the carpenters running late . We don't have any recollection about the seal being broken , and we would not leave your project without fixing it .
Our contract does state that we offer 1 year warranty . A year after your project was done we came out and re-caulked all the areas that appeared to have separations . Unfortunately due to temperature changes inside your house, it is common for moldings to move and create separations between the wall and mouldings . Once the warranty is expired we have a flat charge of $200 for the painting repairs. We did receive your pictures, and we offered you a 50% discount. The offer is still active, and if You would like to take the opportunity. Please call:215-322-4801 and ask for Eugene or Leo to schedule you for repair.
Review by Paul E.
Review by Mariaz D.
Review by Jeanine A.
Review by Kathy D.
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Affiliations
View all- GuildQuality
- Angie's List - 2011 Super Service Award
- 2012 CotY Regional Award Winner
- Angie's List
- Better Business Bureau
More about Home Trimwork
As a GuildQuality Guildmember, Home Trimwork relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Home Trimwork in Collegeville, PA; West Chester, PA; Phoenixville, PA; Yardley, PA; Philadelphia, PA; Royersford, PA; Schwenksville, PA; Newtown, PA; Mahwah, NJ; Blue Bell, PA; and 189 other cities in New Jersey, Pennsylvania, Delaware, New York and Maryland.
In this report, Home Trimwork has published a summary of the customer feedback they've received since they joined GuildQuality in November 2012. In that time, 194 out of 333 customers (58%) responded to a GuildQuality satisfaction survey, with the most recent response in March 2016.
Home Trimwork surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Home Trimwork customer, and if Home Trimwork completed work for you after November of 2012 but you haven't yet received a survey, please let us know.
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