About this company
First Choice Windows & Remodeling
Everyone at First Choice is committed to ensuring that your experience with us will surpass your highest expectations. Your complete satisfaction is extremely important to us. From your initial contact and meeting with one of our First Choice Consultants, to the day your installation and/or remodeling project is completed - which includes our exclusive White Glove cleanup - nothing is left to chance. Every request is our pleasure! Another area First Choice shows its commitment to ensuring the best client experience, is in the sales representatives we hire and train. Unlike all other window replacement companies that teach aggressive closing tactics and push one brand over another, our sales team is taught a no-pressure highly consultative approach. Whether you choose Marvin Windows and Doors, Marvin Infinity Windows and Doors, Marvin Integrity Windows and Doors, Pella Windows and Doors, or another high-quality window and door, we are neutral when it comes to the brand you choose. At First Choice we only sell you what is best for you, your home and lifestyle.
Types of work
GuildQuality surveys
Badges
Customer satisfaction
Of 38 customers surveyed, 17 respondedReviews 13
Of 17 respondents, 13 left a reviewRecent reviews
Ruth R.
They provided excellent product and I would make the same choice again.
Herb C.
Fairprice, excellent installation process.However, it took 2 weeks from agreement signing to get anyone to come out to do the final measurement before the order was placed with Marvin, which pushed the install date beyond the expected 4+ weeks.
Eric B.
Randy and his staff were a pleasure to work with. They all took great pride in their work and we were very happy with the finished product.
Joanna G.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied in that they were extremely fast. They also let us know if they did see any issues with the installation.
Recognized Excellence
Recognized Excellence - I would like to recognize Rachel for her exceptional service. She works with Randy, and she is very responsive. She follows through on any resolutions or minor issues that I had along the way.
Customer in New Canaan, CT
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied in terms of their customer service.
Phil M.
Joe P.
Volker B.
Daniel S.
Nelson T.
Susan B.
Jane N.
William K.
GuildQuality
Customer feedback report
