Elliot Homes builds a high quality house. Their sales staff is very educated on the products and services the builder uses and offers. The customer service and technicians who do the repairs are knowledgeable and ultra talented. They do a good job and work tirelessly. The workers start early and work late to get the job done. They are all about the customer and I really appreciate their efforts!
Every aspect of buying and living in this Elliott home has been a 5 star experience . Mostly because of the quality of an Elliott home and the attentiveness of JD .
I love really love my house what I don't like is living here with rentals I thought these were mortgage homes. The rentals here are not keeping their grass cut, cars not working are parked on the sidewalk, people parking on their grass they don't care about they make neighborhood look bad and that's the first thing you see when you drive into the neighborhood. I paid a lot for my house and that environment depreciate my home and I don't like it. People who visited my house like the house but not that environment.
Communication and response has always been prompt, courteous, and helpful. Things have been explained where I could understand. If a referral was needed for work, it was made and always followed up. I have never had to call twice for help or information.
I most definitely will recommend this experience with family, friends, and Air Force members.
This has been the best home buying experience I have ever had! Saige was spot on and very helpful and even tho she had nothing to show me she set up meetings in MS for me to go and view the models
Elliott Homes has poor customer service. They rush to complete a job and choose quantity over quality.
I have already told many people about features of this subdivision
All the builders have their own thumbprint or unique look, but Elliott Homes have a COOL/RAD vibe in my opinion which made it an easy choice when I selected my new house.
The move-in day was a disaster. Elliot has been good. I would probably buy another house from them. The locks were not keyed on move-in day to our key but to the builder's key still. Once we got in, the house was not cleaned as promised. They were told it was clean, but it wasn't. If someone had done a simple walk-through, they would have seen that. The builder met us that night and rekeyed the locks. The house was spotless the next morning. They took care of it as promised.
Very friendly, straightforward, and no BS. My wife and I feel very good about our purchase. No buyer's remorse at all. Lots of quality features standard in the home. My wife wanted a new home for our retirement, and our decision to choose Elliott Homes was easy.
So far so good but I have just started the process.
Their customer service is terrible.
As a first time homebuyer, buying an Elliot Home took a huge load of anxiety off my plate! The staff was incredible and so far the process has been smooth!
There are a lot of moving pieces and variables in the construction of a home. Our dates were met and the promises kept.
The whole process was easy.
Not only will you receive a quality house, you will receive quality service. Elliot Homes returns and checks on you to make sure everything is just right!
No timely follow up for issues
The price you pay for these homes, there were too many issues concerning the quality of workmanship and products used. There was definitely a lack of supervision and quality control. The bathroom tiles were not flush mixed with different shades of tiles used, trim work not finished, toilets backing up, inferior wood used with blemishes with built in shelves, driveway concrete not poured properly (retaining water towards the house), yard not level with numerous holes/depressions/drainage issues. These were only some of the bigger issues.
The agents that work for the company are very professional and helpful. They answered any questions we had and helped us choose the right home.
After purchase follow up is lacking.
Everyone was very helpful and professional. Enjoyed working with Elliot Homes.
I love my new home. I have purchased three homes in three different states and have never experienced the joy and contentment of my present experience. Victoria is a field rep and a very awesome professional. She provides excellent customer service. Dan expertly explained the warranty process with ease and care. As a former HR manager, I can say that Elliott Homes reps are the best. I’m retired AF, have circled the globe and can honestly say buy from Elliott Homes, you won’t be sorry.
The quality of their homes is very sufficient for new buyers.
Product is good, communication is not so good.