With a tradition of excellence in the remodeling industry, you'd expect us to rest on our laurels. But that wouldn't be us! At DreamMaker Bath & Kitchen, we never stop looking ahead. It's this tireless attitude that has made us who we are today. We pride ourselves on being one of the most trusted names in the kitchen, bathroom and interior remodeling industry today. Fred and Melody have been franchise owners since 2005. Through the past nine years, our business has grown in strength in the everyday process and in stability through the systems provided by DreamMaker Bath & Kitchen. It has given clarity and a stronger sense of purpose in our approach to business. Being a Dream Maker Bath & Kitchen franchise has deepened our roots in the San Francisco Bay Area and has given us a direction in business. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Bathroom remodeling (82)
Kitchen remodeling (71)
Countertops & stone - custom (1)
Interior upfit (1)
Pipe or leak repair (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, DreamMaker Bay Area relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of DreamMaker Bay Area in Walnut Creek, CA; Concord, CA; Pleasant Hill, CA; Oakland, CA; Alamo, CA; Moraga, CA; Berkeley, CA; Lafayette, CA; Martinez, CA; Pleasanton, CA; and 25 other cities in California and Alaska.
In this report, DreamMaker Bay Area has published a summary of the customer feedback they've received since they joined GuildQuality in January 2015. In that time, 75 out of 121 customers (62%) responded to a GuildQuality satisfaction survey, with the most recent response in August 2020.
If you are a DreamMaker Bay Area customer, and if DreamMaker Bay Area completed work for you after January of 2015 but you haven't yet received a survey, please let us know.
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