I work with homeowners who are busy professionals working long days or running their kids to multiple activities and don't have hours to spend in showrooms. They have tried working with architects and are overwhelmed when they are sent to select materials on their own or they are frustrated when they can't read their drawings or visualize their new kitchen and bath remodel. Usually they are trying to make responsible investment decisions but are secretly worried they may make choices they decide they don’t like until it is too late. More
Design services (8)
Kitchen remodel (8)
Bathroom remodel (7)
Laundry rooms (7)
Master bathroom (7)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Design Set Match relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Design Set Match in Berkeley, CA; Piedmont, CA; Oakland, CA; El Cerrito, CA; and San Francisco, CA.
In this report, Design Set Match has published a summary of the customer feedback they've received since they joined GuildQuality in April 2017. In that time, 5 out of 8 customers (63%) responded to a GuildQuality satisfaction survey, with the most recent response in February 2018.
Design Set Match surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Design Set Match customer, and if Design Set Match completed work for you after April of 2017 but you haven't yet received a survey, please let us know.
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