For almost two decades, Crown Communities has forged its way into the ranks of the home building elite. While other companies failed to stand behind their homes when tough times fell, Crown Communities increased its emphasis on building homes the right way from the ground up. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
New home (6536)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, D.R. Horton, Inc. relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of D.R. Horton, Inc. in Simpsonville, SC; Hampton, GA; Dacula, GA; Lexington, SC; Mcdonough, GA; Jonesboro, GA; Lithonia, GA; Fairburn, GA; Fayetteville, GA; Blythewood, SC; and 73 other cities in Georgia, South Carolina and Alabama.
In this report, D.R. Horton, Inc. has published a summary of the customer feedback they've received since they joined GuildQuality in March 2014. In that time, 3,366 out of 6,530 customers (52%) responded to a GuildQuality satisfaction survey, with the most recent response in August 2017.
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