At Custom Wood Products we have been offering quality custom cabinetry since 1981. It all began with founder, Don Lake, whose work practices as a homebuilder flowed into every aspect of his small town cabinet shop with only a few employees. His desire was to create a company where hard working people could build a product of which they are proud, treating people with integrity and providing customers with more than they expected. Custom Wood Products' reputation for being a great employer and for manufacturing a quality product grew quickly as did the company. Even though Don retired almost 20 years ago, many of the original cabinet makers are still building cabinets and his philosophy still defines how we operate under the direction of current owners Kevin and Caroline Gray. Custom Wood Products selectively partners with independently owned kitchen and bath centers whose people are as hard working and talented as ours to ensure our customers are getting the best experience possible.
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Kitchen cabinetry (202)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Custom Wood Products, Inc. relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Custom Wood Products, Inc. in Topeka, KS; Lawrence, KS; Manhattan, KS; Wamego, KS; Silver Lake, KS; Alma, KS; Holton, KS; Kansas City, MO; Seneca, KS; Marysville, KS; and 42 other cities in Kansas and Nebraska.
In this report, Custom Wood Products, Inc. has published a summary of the customer feedback they've received since they joined GuildQuality in June 2017. In that time, 106 out of 202 customers (52%) responded to a GuildQuality satisfaction survey, with the most recent response in August 2017.
Custom Wood Products, Inc. surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Custom Wood Products, Inc. customer, and if Custom Wood Products, Inc. completed work for you after June of 2017 but you haven't yet received a survey, please let us know.
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