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Crystal Exteriors LLC

198 ratings
209 Whitestone Road, Silver Spring, MD 20901(301) 681-8186
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What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

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Comment on "Area Of Satisfaction"

North Potomac, MD on Mar 05, 2019
Knowledgeable and professional in the field of their selling. He explained everything to customer in details and didn’t rush the customer to make decisions.
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Comment on "Area Of Satisfaction"

Bowie, MD on Mar 02, 2019
Quality of products and work
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Crystal Exteriors LLC

Review by

Mr. Li was very professional to deal with from the time he came to see our project, give us an estimate and gave me suggestions. Our new front storm door was installed in a timely fashion and very efficiently. I wish we had changed it years ago. I look forward to working with Mr. Li and his team again soon.
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    • Comment on "Area Of Satisfaction"

    Gaithersburg, MD on Sep 11, 2018
    Everything was perfect
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    Comment

    Washington, DC on Aug 03, 2018
    Because of this great experience, we will come back to you for future projects!
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    Comment on "Area For Improvement"

    Washington, DC on Aug 03, 2018
    Everything went well. We had one issue that popped up and Edgar resolved it very quickly which we appreciated!
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    Comment on "Area Of Satisfaction"

    Washington, DC on Aug 03, 2018
    Both Edgar and the installation team did a great job.
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    Comment

    Burtonsville, MD on Jul 23, 2018
    They did an excellent job and finished way before they were supposed to. We are very happy with everything.
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    Comment on "Area Of Satisfaction"

    Burtonsville, MD on Jul 23, 2018
    I was most satisfied with the integrity of the company.
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    Comment on "Area For Improvement"

    Washington, DC on Jul 20, 2018
    N/A
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    Comment on "Area Of Satisfaction"

    Washington, DC on Jul 20, 2018
    The door, the communication of what would be done, and when.
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    Comment on "Lead Source"

    Washington, DC on Jul 20, 2018
    I found them through a Google search, and then on Angie's List.
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    Comment

    Silver Spring, MD on Jul 16, 2018
    Managing communication via e-mail attachments helped to make the process quite user-friendly. Mr. Li was present for the roof installation, making on-the-spot decisions such as getting rid of a non-functional roof fan and purchasing and installing a piece of white vinyl siding to replace a broken piece...
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    Comment on "Area For Improvement"

    Silver Spring, MD on Jul 16, 2018
    Only in not being able to control the difficult summer weather.
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    Comment on "Area Of Satisfaction"

    Silver Spring, MD on Jul 16, 2018
    All areas, as noted above.
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    Comment on "Lead Source"

    Silver Spring, MD on Jul 16, 2018
    Through Washington Consumer Checkbook's rating of Siding contractors, as I was looking for soffit repairs. When Mr. Li and other contractors looked at my roof, they informed me, appropriately, that I needed a new roof as I had 3 layers of shingles which showed sagging indicating water penetration over...
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    Crystal Exteriors LLC

    Review by

    Mr. Li and his roofing manager David Jin are extremely professional, knowledgeable and courteous. Mr. Jin kept me apprised of scheduling changes necessitated by excessively hot weather plus a period of heavy rain between the estimate date (April 17, 2018) and the date the roof was replaced (July 7,...
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    • Comment on "Area Of Satisfaction"

    Potomac Fall, VA on Jun 30, 2018
    Quality and speed of work
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    Comment on "Area Of Satisfaction"

    Silver Spring, MD on Jun 25, 2018
    Their competence and adherence to detail.
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    Crystal Exteriors LLC

    Review by

    They did a great job. Very professional and extremely detailed.
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    Total ratings (198)

    198

    Recent activity

    3/05/19

    Crystal Exteriors LLC published an example of their work.

    3/05/19

    Crystal Exteriors LLC published an example of their work.

    3/05/19

    Crystal Exteriors LLC published an example of their work.

    3/05/19

    Crystal Exteriors LLC received feedback from a customer in North Potomac, MD.

    3/02/19

    Crystal Exteriors LLC received feedback from a customer in Bowie, MD.

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