The family-owned, award-winning home improvement and remodeling firm Callen, was founded by Tom Callen and Phil Callen in 1986. Since then, they have been improving the homes of their friends and neighbors throughout southeastern Wisconsin, serving Milwaukee, Waukesha, Walworth, Washington, Ozaukee, Racine, and Kenosha counties. During that time, they have expanded into interior remodeling as well with their sister firm, Kitchens & Baths by Callen, and opened an award-winning showroom. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Windows & doors (2008)
Entry doors (2007)
Kitchen remodel (2007)
Bathroom remodel (2006)
Design build remodel (2)
Exterior remodel (1)
Exterior upgrades (1)
Replacement roof (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Callen Construction, Inc. relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Callen Construction, Inc. in Milwaukee, WI; Brookfield, WI; Waukesha, WI; Wauwatosa, WI; New Berlin, WI; Muskego, WI; Franklin, WI; Racine, WI; Menomonee Falls, WI; Greenfield, WI; and 82 other cities in Wisconsin.
In this report, Callen Construction, Inc. has published a summary of the customer feedback they've received since they joined GuildQuality in March 2013. In that time, 1,478 out of 2,067 customers (72%) responded to a GuildQuality satisfaction survey, with the most recent response in March 2019.
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