For over 30 years Chuck Ott has been building and remodeling homes in the East Bay. In 2010 Building Pros was created to offer our customers "A Cleaner Building Experience" to home remodeling. Building Pros takes a different approach to building by offering a unique and refreshing spin to home remodeling. Through online project management and client interface, to a cleaner experience in remodeling and accommodating the impact we have on our clients daily lives, we take the worry, stress, and surprises out of it so you can enjoy the process and experience. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Design build remodel (62)
Kitchen remodel (60)
Bathroom remodel (56)
New home (49)
Energy efficiency upgrades (22)
Whole house remodel (3)
Master bedroom (2)
Dining room (1)
Living room remodel (1)
Master bathroom (1)
Master Suite (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Building Pros relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Building Pros in Danville, CA; San Ramon, CA; Pleasanton, CA; Livermore, CA; Alamo, CA; Dublin, CA; Fremont, CA; Clayton, CA; Walnut Creek, CA; and Danville,, CA.
In this report, Building Pros has published a summary of the customer feedback they've received since they joined GuildQuality in September 2018. In that time, 40 out of 63 customers (63%) responded to a GuildQuality satisfaction survey, with the most recent response in December 2018.
If you are a Building Pros customer, and if Building Pros completed work for you after September of 2018 but you haven't yet received a survey, please let us know.
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