The sales guy was excellent. However, when they came out to put the roof on, no one on the installation crew spoke any English, so I could not communicate with them. Someone came to inspect it the day after, but he did not get on the roof to look at it. I thought he would have a ladder to get on the roof to inspect it, but he did not. He just collected the rest of the money. I've been trying to get a hold of them because I would like to get a written contract, but no one has got back to me about it.
They are easy to work with.
Best Choice Roofing has great communication, a great team, and follow through on everything they said.
This is a top-notch, A+ company. There was a quick response and quality work.
They were very responsive, and they did a great job. Everything was cleaned up, and they completed it quickly.
The rep of the company was very attention-to-detail-oriented. His name is Billy Donahue. He answered all of my questions in immersive depth. He was excellent. He portrayed the company excellently and carried the company's space with how immersive he was. He was a great brand ambassador.
We were very happy with everything.
They did what they were supposed to do.
Best Choice Roofing completed my roof in a timely manner. The crew was wonderful, worked consistently and got the roof done.
The crew that installed my roof was professional and courteous.
They did a great job.
I enjoyed their work, I am satisfied, they did a good job.
I spoke with several different roofing companies before Best Choice Roofing. BCR were the only ones welling to help not just make a sell.
Best Choice was easy to work with. The work was done in a timely fashion. The initial inspection was through and the damages were shown on a video. Ryan Jones was an exceptional representative who explained the what was needed and walked us through the entire process. We are VERY HAPPY!! This should be your first choice for roofing solutions!!
Not at this time
They were easy to work with. They were thorough.
Best Choice Roofing was very attentive and professional throughout the entire process.
Best Choice Roofing is a contracting company, and its employees don't actually do the roofing. They hired a group that didn't speak english and the actual employee could not communicate with the team doing the work. This actually happened in front of me, and they tried to play it off.
Don't take the salesperson's word for anything, even if it's in writing.
Likely to Recommend
Best Choice roofing did a great job! They worked with our budget and insurance and got the job done within our needed time frame, while being friendly, helpful, and professional.
There is no way at this point in fact I will be starting on social media if not taken care of soon. Customer satisfaction is extremely poor. If representative of entire company MR.Holloway will not have a company
They were great to work with! It was easy going, and everything was smooth-sailing.
We were totally pleased. It was all so simple. Everything was taken care of. We didn't have to do anything. It was amazing.
I'm really satisfied with the promptness and the great work.