About BK Martin Construction: BK Martin Construction was started in 1987 by Kyle Martin, a true southern gentleman who has a passion for bringing families closer together and who can cook a mean barbeque. The company was founded on the principles of hard work and giving your best, being a good steward of resources given to you and of helping and caring for others without expecting anything in return. It is these guiding principles that make us a good partner for homeowners who are looking for someone that would take care of their home the same way we would take care of our own. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Bathroom remodel (33)
Design build remodel (32)
Kitchen remodel (27)
Basement remodel (20)
Interior painting (3)
Windows & doors (2)
Electrical service job (1)
Entertainment centers (1)
Entry doors (1)
Exterior painting (1)
Exterior trim (1)
Fireplace remodel (1)
HVAC service job (1)
Interior renovation (1)
Plumbing service job (1)
Roof repair (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, BK Martin Construction, Inc. relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of BK Martin Construction, Inc. in Richmond, VA; Henrico, VA; Richmond, Va 23230, VA; Manakin Sabot, VA; Manakinsabot, VA; Atlanta, GA; North Chesterfield, VA; Mechanicsville, VA; Midlothian, VA; and Ricmond, VA.
In this report, BK Martin Construction, Inc. has published a summary of the customer feedback they've received since they joined GuildQuality in November 2014. In that time, 24 out of 48 customers (50%) responded to a GuildQuality satisfaction survey, with the most recent response in September 2017.
BK Martin Construction, Inc. surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a BK Martin Construction, Inc. customer, and if BK Martin Construction, Inc. completed work for you after November of 2014 but you haven't yet received a survey, please let us know.
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