I would definitely recommend Ashton Woods homes as we are happy our new home.
The backup salesperson made my experience unpleasant. She seemed more concerned about the sales and less concerned about my needs as a customer.
Not following through to the very end.
Ashton Woods has been very attentive and all the workers are professional and Haley in Warranty is awesome answers all questions and gets the work done . The quality has been very good all around
Not keeping the promise and the steep height aren't fenced properly and showing discrimination in safety between SFH and TH.
We originally chose Ashton Woods because we loved the floor plans and the lots were larger. The service we have received has left something to be desired.
The spec homes are not built with a great quality. We found a lot of things when we actually got in the home. I don't know if they build any custom homes, but the spec home's workmanship is not up to par.
The warranty team is very responsive.
I am only giving 5 Star because of customer service rep Bridget Eisler. Because she is been very helpful accommodating things which need to be taken care of.
We have had so many issues with our home, they are electrical. They can't seem to figure out the problems. I don't know if I would be willing to tell my friends to purchase an Ashton Woods Home with the problems we encountered.
I have purchased five new construction homes in my lifetime. Ashton Woods has been the best experience that I have had.
I felt like some of the things that were used for the house were subbed in it, and I get it because we bought a house that was already ready to build. I expected a little bit of quality because of the amount we paid for the house. Aside from that, I felt the warranty issues were handled and everything was forthcoming before the warranty process was changed. Aside from that, everything was good
The salesperson, Eric, was very well informed and made the process seamless, and I was very pleased with the transaction.
I have not moved in my home at this time, and it is too early for me to recommend this builder.
Quality of work was very poor
A lot of shotty workmanship
We had some mixed feeling with the process we went through with Ashton Woods. The building manager Carlos is what made this sale happen. As difficult as it was to work with Connor I would 100% recommend anyone to Ashton Woods if all the building managers are half as good as Carlos.
It has been a phenomenal experience, from the sales to the construction to the warranty. All of the Ashton Woods employees have been caring and have guided us through the process, making it exceptional.
Professional, easy to work with, responsive, and transparent
The property we purchased was an investment for us to rent out and we’ve had zero quality issues that we’ve needed to address.
I would strongly agree that I would recommend Ashwoods to a friend. It was the most seamless sales process, and my construction project manager, Travis was such a great person to work with. I’m thankful to have Marisa as my sales rep as she was very responsive, attentive and knowledgeable.
Construction work was not up to the mark.
I must say I have some dissatisfaction at some point because of changes in my financial situation and the way Ashton Woods supported at that time, but the clear guidance and support from the engineer JJ Brinkerhoff squared off those and I feel good at the end.
The quality of the home is really good especially the warranty program. I can call and place a warranty request, and they are ready to help with any issues in the home.
I have already recommended Ashton Woods.