Academy Air has been serving the needs of homeowners and businesses in the St. Louis Metro and St. Charles areas for over 40 years. Our highly trained and elite team members provide our clients with the best heating, cooling, plumbing and electrical services available. We value every one of our clients and our whole team is dedicated to ensuring that each client is well taken care of and completely satisfied with the work we provide. Each team member is equipped with the latest tools and receives ongoing training to guarantee that they are up to date on the latest and most effective service techniques. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
HVAC service job (750)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Academy Air relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Academy Air in St. Louis, MO; Ballwin, MO; Saint Charles, MO; Chesterfield, MO; Florissant, MO; Maryland Heights, MO; Creve Coeur, MO; Overland, MO; O'fallon, MO; University City, MO; and 56 other cities in Missouri and Illinois.
In this report, Academy Air has published a summary of the customer feedback they've received since they joined GuildQuality in March 2019. In that time, 275 out of 750 customers (37%) responded to a GuildQuality satisfaction survey, with the most recent response in June 2019.
Academy Air surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Academy Air customer, and if Academy Air completed work for you after March of 2019 but you haven't yet received a survey, please let us know.
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