Academy Air is Saint Louis and Saint Charles' Premier Heating and Cooling Company. We pride ourselves on providing truly world class customer service accompanied by top quality heating and air conditioning solutions. From simple repairs to complete system replacements, Academy Air has been serving the Saint Louis area since 1968. Our commitment to excellence has helped us to become one of the area's most highly decorated service companies. We sincerely thank all of our clients for allowing us the opportunity to serve them in their homes and look forward to keeping you safe and comfortable for years to come.
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
HVAC service job (100)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Academy Air relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Academy Air in St. Louis, MO; Chesterfield, MO; Maryland Heights, MO; Ballwin, MO; Creve Coeur, MO; St. Charles, MO; Overland, MO; Florissant, MO; O'fallon, MO; Olivette, MO; and 19 other cities in Missouri.
In this report, Academy Air has published a summary of the customer feedback they've received since they joined GuildQuality in September 2014. In that time, 30 out of 100 customers (30%) responded to a GuildQuality satisfaction survey, with the most recent response in June 2016.
Academy Air surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Academy Air customer, and if Academy Air completed work for you after September of 2014 but you haven't yet received a survey, please let us know.
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