Overall a positive experience from start to finish with Windsong.
We have been pleased so far.
Always a pleasure to work with Windsong
Recognized Excellence - Carter, Steve, Jane and Diane were all wonderful to work with!!!
Recognized Excellence - Sherry Vining was an absolute joy to work with during the home-buying process. She was knowledgeable, efficient, and an excellent communicator. Her approach gave us confidence in Windsong every step of the way.
Recognized Excellence - I would like to recognize Joe. He was very helpful. Diane was very knowledgeable and friendly.
Design Center Communication - Amy was fantastic…very professional, patient, and friendly!
Sales Communication - Joyce was exceptional and so easy to work with. Kristi joined EF about halfway through our build and was very helpful and friendly as we were getting closer to closing.
When we initially met with them, they worked with us very well on the design of the house.
My experience with Windsong Properties was easy, professional, and enjoyable.
Recognized Excellence - The whole team did a great job.
The entire buying experience was excellent from start to finish. Windsong provides a well-built house.
Warranty Communication - Excellent follow-up from Windsong and trade partners.
Warranty Experience - Mr. Carter did a great job with walkthrough and explaining warranty. His follow-up and kindness show his true character. He is an asset for Windsong.
Construction Quality - Exceeded expectations. Great workmanship. Was able to see house already built.
Customer Experience - From Sherry, Britt, and Mr. Carter - all very positive experience.
Additional Comments - Glad to be a part of Windsong - Owenby Community.
Builder Communication - Brian Carter did a great job with our orientation. Perfect man for the job.
Customer Experience - From the start with Sherry Vining to Brian Carter, positive experience.
The build quality is excellent.
Recognized Excellence - I would like to recognize John. I think he did the second walkthrough. He gave some excellent suggestions, as where to place media outlets. In the master bath, I had a question about an outlet location. He said I could put the outlet behind the toilet and install a heated bidet. That is what I had done, thanks to John. He was thorough, helpful, and made some other electrical suggestions. I ended up with four lights outside the house for better visibility. That is why I am happy with the overall Windsong package. I would also like to recognize Chris. He did all the follow-up on the paint and a plumbing fixture that needed to be adjusted. He is knowledgeable and customer-centric. Likewise, he is another Windsong asset. I didn't run into anyone that could have done a better job. The entire Windsong staff is really special.
Additional Comments - I can't tell you how much I enjoy being in the house and the hospitality of the Windsong staff.
Have the good warranty service.
Additional Comments - Love the Echols Farm community.
Recognized Excellence - The whole staff - Job well done. And big thanks to the finishing manager (Brian).
Additional Comments - Glad to have picked the Echols Farm community being built by Windsong Properties.
The experience with Windsong was positive from the first contact with Sales to the final walkthrough on closing. The house is well made and high quality. An excellent builder!
I have recommended a host of friends and associates who have also visited the property and are well pleased with the product, including the Model homes. The current economic conditions with high interest rates have halted many from even considering to make the move at this time, with fear being a a primary reason. I will keep on inviting folks to move forward, in the end it is their decision. For sure, once the development is completed I know many will wish they had made the move earlier.
Builder Communication - First class. Best in class. Absolutely wonderful! Outclass the competition! Standard high above the rest.
Builder Team Experience - I bought this newly built home and was very pleased with the builder team that I worked with, they were knowledgeable, considerate, and very professional in all their dealings. I must give special commendations to Chris S. who represented Windsong well while ensuring that I was satisfied with the finished product.
Sales Communication - Joyce Schell! Joyce Schell! Joyce Schell! The very best!
Windsong does a good job at addressing issues in the community.
Recognized Excellence - Chris Schneeberger he was great!
Thanks to all at Windsong for making what could have been a stressful experience, a real pleasure. Thanks to Windsong, we were able to close on our home early - a feat that greatly affected our transition.
Builder was very transparent & has a very automated builder progress notification process.
Recognized Excellence - Sherry (Sales Agent), Brian (Operations), Amy (Design), Brett (Builder)__All were great in communicating what to expect & when!
I found the entire process to be friendly and all my questions were answered in a timely manner
The on-site Windsong Properties staff and Executive level personnel have always been very responsive and professional. We've always been shown the upmost respect for our viewpoints and received satisfactory conclusions to problems. While we are not thrilled with the resolution on one issue - we very much appreciate the communication and discussion that took place and the interest in our having our feelings heard.
Residents we have met are helpful and friendly. Office staff knowledgeable as well
Up till closing overall experience was very positive. Always some hiccups which we understand but not the Rushed Closing (comments below), truly dispectfull to us.
I think everything went along according to the time plan that we were given. Things that we had questions about were answered in a timely manor!
Overall Windsong offers great functional home plans, and Echols Farm community is beautiful.
Additional Comments - Throughout the entire process from sales, design, to closing the entire team was was every professional and helpful.
Having lived here now for just over a month, I'm pleasantly surprised by how peaceful this community is -- even with the constant construction going on. I'd wondered how it would feel living in a "construction zone," but thus far it feels anything but.
An added bonus to living in a beautiful home (that you've designed) in a lovely community is having exceptional neighbors -- could just be the kind of folks that Windsong attracts.
Recognized Excellence - Joyce Schell, Amy (design cntr) and Brian (finishing) all stand out to me, probably because I had the most interaction with them. They're all excellent at what they do, particularly at managing the expectations of the buyer!
Recognized Excellence - Both Brett and Brian were very professional and guided us through both building steps. Your sales office team were very helpful, especially Jane who took all the photos of the progress on the build.